Lettings Coordinator

Trades Workforce Solutions; Chelmsford; On-site; GBP 26,000 - 28,000; Full time

Job summary

A property management company based in Chelmsford is seeking a Lettings Coordinator. This role involves scheduling appointments for property inspections and liaising with tenants and landlords to resolve disputes. The ideal candidate will have experience in residential lettings and possess excellent communication skills. This full-time position offers a competitive salary of £26,000 – £28,000 with additional bonuses and employee benefits such as annual leave and career development opportunities.

Benefits

Bonuses and year-end profit share

Birthday day off

21 days annual leave plus Bank Holidays

Internal referral scheme

Career development opportunities

Qualifications

• Previous experience in Residential Lettings, Tenancy Renewals, or Residential Property Management.
• Ability to learn new systems quickly.

Responsibilities

• Scheduling appointments for Property Inspection Consultants.
• Liaising with tenants and landlords, resolving disputes.
• Providing updates and directing queries.

Skills

Excellent communication and interpersonal skills

Highly organised and confident

Strong computer skills

Job description

Lettings Coordinator

Chelmsford

My client is seeking an organised, confident, and proactive individual to join their team in a key support role. This exciting and varied position is essential in assisting Property Inspection Consultants who carry out visits to the properties managed on behalf of landlords.

The successful candidate will primarily liaise with tenants by email and telephone, arranging appointments for property inspections. They will also be responsible for managing the return of tenant deposits and negotiating any disputes between landlords and tenants, so strong communication and negotiation skills are vital.

Key Responsibilities

• Scheduling appointments for Property Inspection Consultants.
• Liaising with tenants and landlords, including negotiating deposit returns or resolving disputes.
• Handling incoming enquiries from both landlords and tenants.
• Providing updates, identifying solutions, and directing queries to the appropriate internal specialist when required.

Essential Requirements

• Previous experience in Residential Lettings, Tenancy Renewals, or Residential Property Management.
• Excellent communication and interpersonal skills.
• Highly organised, confident, efficient, and professional approach.
• Strong computer skills with the ability to learn new systems quickly.

Salary & Benefits

• Full-time salary circa £26,000 – £28,000, depending on relevant experience.
• Bonuses and year-end profit share.
• Realistic OTE: £27,000 – £29,000 per annum.
• Birthday day off.
• 21 days annual leave plus all Bank Holidays, increasing with length of service.
• Lucrative internal referral scheme.
• Additional employee benefits and excellent career development opportunities.
• Access to funded distance-learning programmes enabling recognised industry qualifications.

Hours

Monday to Friday, 8:30am – 5:30pm