Leisure Club Manager

Kew Green Hotels; Denton; On-site; GBP 28,000 - 36,000; Full time

Job summary

A leading UK hotel management company is seeking a Leisure Club Manager to oversee operations and enhance member experiences. This role requires a hands-on leader who excels in motivation and operational excellence within a leisure environment. Candidates should bring supervisory experience and relevant qualifications in health and fitness. The position comes with a comprehensive rewards package, emphasizing personal and professional growth, and rewarding work culture.

Benefits

Discounted hotel stays globally

Discounts across major retailers and restaurants

Free unlimited access to Leisure Clubs

Career development opportunities

Access to Employee Assistance programme

Qualifications

• Proven experience as a supervisor or manager in a leisure, fitness, spa, or wellness environment.
• Ability to motivate a team and deliver exceptional customer experiences.
• Strong understanding of health, safety, and financial performance metrics.

Responsibilities

• Ensure health, safety, and compliance standards are consistently met.
• Lead and inspire the team to enhance member experience.
• Manage financial performance to maximize revenue.
• Drive new member sales through outreach and engagement.

Skills

Leadership

Customer service

Operational excellence

Commercial awareness

Education

Pool Water Safety Qualification / Pool Responder

First Aid at Work

CIMSPA Fitness Professional (Level 2+)

Pool Plant Operator Qualification (Level 3)

Health & Fitness / Leisure Industry Qualification (Level 3+)

Job description

We are looking for an energetic, people-focused leader to take ownership of the You Fit Leisure Club within our hotel. As Leisure Club Manager, you will inspire your team, elevate member experience, and drive exceptional operational and commercial results.

This role reports directly to the Hotel Manager and plays a central part in shaping the club’s culture, performance, and reputation.

About The Role

You are accountable for the smooth, safe and commercially successful operation of the Leisure Club. Through proactive leadership, operational excellence and an unwavering focus on member experience, you will ensure all health, safety, financial and service standards are consistently met.

Key responsibilities include:

• Ensuring all Health & Safety, pool plant, and legislative requirements are fully met, with exceptional standards of hygiene and compliance throughout the facility.
• Delivering and managing company-approved fitness programmes, supporting behaviour change and driving Personal Training engagement.
• Reviewing daily, weekly and monthly financial performance and taking decisive action to maximise revenue and membership headcount.
• Driving new member sales through local outreach, innovative campaigns and exceptional engagement with prospects and current members.
• Managing pool plant operations proactively, maintaining best practice across pool and spa facilities in line with company SOPs.

Full details of the role will be discussed with shortlisted candidates. If you’d like to find out more before applying, feel free to contact our resourcing team at [e-mail].

About You

You are an inspiring, hands‑on leader with a passion for member wellbeing and operational excellence. You know how to motivate a team, create a welcoming environment and drive commercial success within a leisure or fitness setting.

We’re looking for someone who ideally brings supervisory or managerial experience from the leisure, fitness, spa or wellness industry, alongside one or more of the following qualifications:

• Pool Water Safety Qualification / Pool Responder
• First Aid at Work
• CIMSPA Fitness Professional (Level 2+)
• Pool Plant Operator Qualification (Level 3)
• Health & Fitness / Leisure Industry Qualification (Level 3+)

Above all, you bring energy, professionalism, and a genuine commitment to delivering exceptional experiences for every member and guest.

Benefits

Our rewards package includes:

• Discounted hotel stays around the globe, with food and beverage discounts.
• Attractive discounts across many major retailers, restaurants, and events.
• FREE and UNLIMITED access to our Leisure Clubs (gym, pool, steam rooms).
• Personal and career development
• Round the clock access to the Employee Assistance programme, offering mental health and wellbeing support, financial and legal advice.

Next Steps

A member of our recruitment team will review your application and may be in touch to book a 15‑minute chat with shortlisted candidates so we can get to know you better. Candidates who are successful at this stage will be invited to meet the Hotel Manager to discuss the role in greater detail.

We review applications as they come in, so apply early to avoid missing out. We may close the role once we’ve found the right person.

At Kew Green Hotels, we’re committed to creating an inclusive workplace where everyone can thrive. If you need any adjustments during the recruitment process, just let us know at [e-mail] – we’re here to support you.

Who are Kew Green Hotels?

Kew Green Hotels is one of the UK’s leading hotel management companies, operating a diverse portfolio of global brands. We’re a people‑driven business that’s passionate about performance, guest experience, and creating hotels that make us proud.

Learn more about who we are and what drives us at www.kewgreenhotels.com.