Legal Business Officer (Systems)

Staffordshire County Council; Stafford; On-site; GBP 30,000 - 40,000; Full time

Job summary

A local government authority in Stafford seeks a skilled candidate for its Legal Business Team. The role emphasizes producing detailed reports, resolving case management issues, and providing training to staff. Ideal candidates will have strong analytical and communication skills, along with proficiency in MS Office. This position offers a supportive work environment aimed at fostering career growth and work-life balance.

Benefits

Supportive working environment

Career development opportunities

Healthy work-life balance

Qualifications

• Proven experience in report building and data analysis.
• Exceptional planning and organizing abilities.
• Willingness to collaborate on complex tasks.

Responsibilities

• Produce financial, case, and performance reports.
• Analyze data from case management systems.
• Oversee and optimize finance systems.
• Deliver training on systems and procedures.
• Resolve case management system issues.
• Monitor time recording and generate invoices.

Skills

Analytical skills

Communication skills

Organizational skills

Presentation skills

Team-working skills

MS Office proficiency

Experience with Case Management Systems

Job description

Staffordshire County Council is a modern, progressive and forward-thinking authority that is ambitious and empowers its employees to be innovative in their approach. Staffordshire Legal Services is a large in-house corporate legal team, consisting of lawyers, trainees and support staff, with a key focus on staff training, retention and progression.

A fantastic opportunity has arisen to join our Legal Business Team. We are a well-established small team providing support to Legal Services through the provision of quality administration.

Main Responsibilities

• Producing accurate financial, case and performance reports to inform strategic decisions.
• Analysing data from the case management system (Iken) and other sources to build tailored management information reports.
• Overseeing and optimising case management and finance systems.
• Delivering staff training on systems and procedures.
• Responding to and resolving case management system issues, liaising with providers as needed.
• Monitoring time recording and generating invoices for fee-earning work.
• Ensuring compliance with Lexcel standards and supporting annual re-accreditation.

The Ideal Candidate

• Strong analytical and report-building skills, with a proactive, solutions-focused approach to problem solving.
• Excellent communication skills, both oral and written.
• Ability to prioritise your workload with exceptional planning and organising skills.
• Confident presentation skills for a variety of audiences.
• Ability to focus on complex tasks with a strong eye for detail and commitment to high standards.
• Strong team-working skills, with the willingness and ability to collaborate on complex tasks.
• Full proficiency in the MS Office suite.
• Previous experience of using a Case Management System.

For an informal discussion please contact Stuart Betts, Business Team Manager at [e-mail] or Karen Hurst, Business Team Manager at [e-mail].

Interviews will take place on 5/6 February 2026.

Our Recruitment Process

We anonymise applications during shortlisting to ensure only relevant information is considered. Please complete your application fully, especially the supporting statement, to highlight what you'll bring to the role.

About Staffordshire County Council

We are no ordinary county council.

Our Values:

The core of who we are as an organisation. Just like we all have personal values that shape our thoughts and behaviour, organisational values drive how we think and act collectively.

Our values were created and shaped by colleague feedback and national best practice and they sit at the heart of People Strategy:

We have a real sense of community spirit that brings our people together. This feeling of belonging means we are all connected to what we do and take pride in the difference we make every day for Staffordshire people. We are ambitious and our sights are set firmly on a better future.

We look forward and race ahead – that goes for your career too.

Our benefits:

We recognise that it is our employees that are central to everything we do. We aim to create a supportive working environment where employees can achieve their full potential and achieve a healthy work-life balance.

In addition to your salary, as a member of staff, you will have access to Our rewards and benefits – Careers at Staffordshire.

Equality, Diversity and Safeguarding

As an Authority we are committed to safeguarding and promoting the welfare of children and young people / vulnerable adults and expect all staff and volunteers to share this commitment.

Staffordshire County Council is an equal opportunities organisation and Disability Confident employer. We encourage applications from all background and communities.

As part of our commitment as a Disability Confident employer, a GoldAward Armed Forces employer and our commitment to supporting care leavers – we offer a guaranteed interview as long as your application meets the minimum criteria for the post.