Legal Admin Support Officer (Ref: 13086)

Ministry of Justice; Swansea; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A government department in the United Kingdom is seeking an administrative support individual for the magistracy across Wales. Responsibilities include supporting recruitment interviews, managing training approvals, and handling communications within the magistrate community. Ideal candidates will possess strong customer service skills, the ability to multitask in a fast-paced setting, and excellent IT proficiency. Full-time positions may allow flexible working patterns.

Benefits

Annual leave

Public holidays

Employer pension contribution

Qualifications

• Friendly and approachable manner with excellent customer service skills.
• Ability to multitask in a fast‑paced environment.
• Good written and verbal communication skills.
• IT proficiency and ability to learn new technologies.
• Excellent organisational skills.

Responsibilities

• Support Advisory Recruitment Committees – conduct online interviews via Teams.
• Manage the Affinix recruitment portal and process magistrate retirements.
• Provide training approvals and appraisal committee administrative support.
• Send communications to the magistracy across Wales.
• Support teams in managing day‑to‑day running of the magistrate rota.

Skills

Customer service skills

Multitasking ability

Written and verbal communication skills

IT proficiency

Organisational skills

Job description

Overview

Provide administrative support to the magistracy across Wales. Support advisory recruitment, justices training approvals, general bench support, magistrates rota.

Responsibilities

• Support Advisory Recruitment Committees – conduct online interviews via Teams, manage the Affinix recruitment portal, process magistrate retirements and resignations.
• Support Justices Training Approvals, Authorisations & Appraisal Committees – receive appraisals and applications, provide committee administrative support.
• General Bench Support – send communications to the magistracy across Wales, respond appropriately.
• Magistrates Rota – support teams in managing day‑to‑day running of the magistrate rota across Wales.

Working Conditions

Full time 37 hours per week. HMCTS welcomes part‑time, flexible and job‑sharing patterns in line with the MoJ Flexible Working policy.

Visa and Sponsorship

Skilled Worker Visa – from 22 July 2025 the government increased the salary threshold and skills level. This role does not meet the eligibility criteria for sponsorship under the current rules unless you have held a Skilled Worker visa continuously since before 22 July 2025.

Qualifications and Skills

• Friendly and approachable manner with excellent customer service skills.
• Ability to multitask in a fast‑paced environment.
• Good written and verbal communication skills.
• IT proficiency and ability to learn new technologies.
• Excellent organisational skills.

Benefits

• Annual leave, public holidays and season ticket advance.
• Access to learning and development, flexible working options.
• Employer contribution of 28.97% to the Civil Service Defined Benefit Pension scheme.