Leasing Associate

Vantage Oleochemicals, Inc; Bristol; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading property management firm in Bristol is seeking a Leasing Associate to conduct leasing activities, manage tenant rapport, and ensure move-in readiness of apartments. The role involves a mix of sales, tenant relations, and property upkeep. Ideal candidates should possess multi-family leasing and customer service experience, and be available to work weekends. This full-time position offers generous PTO and comprehensive medical coverage.

Benefits

Generous PTO program

Comprehensive medical coverage

401(k) with exceptional employer match

Educational Assistance Program

Qualifications

• Multi-family leasing experience preferred.
• Valid driver's license required.
• Ability to work weekends when applicable.

Responsibilities

• Conduct daily leasing activities and attain leasing goals.
• Complete lease paperwork and correspondence activities.
• Tour the property and visually inspect common areas.

Skills

Multi-family leasing experience

Social media marketing

Customer service

Job description

Job Overview

Leasing Associate – Remote type: On‑Site, Locations: Grapevine, TX, Time type: Full time. Posted 2 Days Ago. Job requisition id: JR102681. LOCATION: Bristol Grapevine – Grapevine, TX.

What We Offer

• Generous PTO program
• 13 paid holidays plus 3 floating holidays and a paid volunteer day
• Comprehensive, affordable medical coverage and company‑paid dental and vision coverage for all full‑time, regular associates
• 401(k) with exceptional employer match
• Associate Apartment Discount
• Educational Assistance Program (tuition and certifications)
• Company‑paid employee assistance, mental health, and wellness programs

Requirements

• Multi‑family leasing experience preferred.
• Social media marketing experience preferred.
• Valid driver’s license (free from major moving violations) and dependable transportation.
• Must be available to work Saturdays and Sundays, where applicable.

Responsibilities

• Conduct daily leasing activities; attain leasing goals (occupancy and rent growth).
• Build and manage rapport to generate interest, desire, and satisfaction for the PAC community.
• Complete lease paperwork and all other duties that correspond to leasing activities.
• Sell prospects and residents the quality of the PAC brand and the lifestyle of a PAC apartment home.
• Achieve daily, weekly, and monthly individual leasing goals to contribute to team/property leasing goals established by the operational budget.
• Answer telephone calls, internet inquiries, or in‑person requests from prospects with the purpose of leasing a PAA apartment home; perform follow‑up action(s) for every prospect.
• Respond to and/or follow up on resident requests; log requests as needed.
• Utilize sales tools, including rapport building, qualifying, and closing during each sales interaction/presentation.
• Qualify prospects by collecting/compiling personal data, entering data into the database, initiating background checks, and providing follow‑up status to prospect.
• Communicate move‑in/move‑out apartment status to other team members; ensure apartments are move‑in ready and take action to ensure move‑ins occur to satisfy new residents and minimize apartment vacancy.
• Complete all required paperwork, associated with leasing, service, and satisfaction, accurately, professionally, and timely.
• Tours the property visually inspecting common areas, amenities, and vacant apartments to ensure cleanliness and professional presentation; show the apartment community to guests/prospects; answer questions about amenities, apartment homes, and the local community.
• Stay current on relevant market issues and competitive information.
• Perform light bookkeeping and financial activities (calculating monthly rents, prorated rents, preparing letters for delinquent payments, etc.).
• Perform office administrative activities (key tracking/key release, accepting resident packages, entering information on computer database, etc.).
• Call the answering service as necessary for messages and follow up on all messages.
• Visually inspect the entire property (office, models, compactor, vacancies, and amenity areas) daily for cleanliness; pick up trash, run the trash compactor when necessary, and if called for, carry cleaning supplies and/or vacuum up or down stairs to apartment homes, and clean apartments to bring them up to prospect‑ready standards.
• Escort prospects to an apartment home and to all amenity areas, using stairs as necessary; also drive a golf cart or other motor vehicle with prospects as passengers and operate keys in door locks and key closet.
• Process all paperwork and set up file for move‑in.
• Maintain a minimum of 20% conversion ratio of total traffic.
• Follow up within 24 hours by phone and within 48 hours in writing with a personal note to all prospects.
• Shop the competition.
• Make suggestions that will maximize revenue and cash flow.
• Other projects and duties as requested.

Customer Service Responsibilities

• A complete clean and neat uniform must be worn when working on any PAA property, including weekends, if applicable.
• Personal appearance must always be clean and neat, according to PAA policy.
• Communicate with residents and prospects in a manner consistent with PAA's standards.
• Read and/or listen to resident requests/complaints.
• Receive resident complaints in a calm, open, and professional manner.
• Solve problems quickly, usually within 24 hours, or contact supervisor for immediate assistance.

Please review the job applicant privacy notice.

Equal Employment Opportunity Statement

PAC is an equal opportunity employer. In accordance with applicable law, we prohibit discrimination against any applicant, employee, or other covered person based on any legally recognized basis, including, but not limited to: veteran status, uniformed servicemember status, race, color, caste, immigration status, religion, religious creed (including religious dress and grooming practices), sex, gender, gender expression, gender identity, marital status, sexual orientation, pregnancy (including childbirth, lactation or related medical conditions), age, national origin or ancestry, citizenship, physical or mental disability, genetic information (including testing and characteristics), protected leave status, domestic violence victim status, or any other consideration protected by federal, state or local law. We are committed to providing reasonable accommodations, if you need an accommodation to complete the application process, please email [e-mail].

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