Learning and Development Advisor

Gordon Ramsay Restaurants; City of Westminster; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading hospitality group in the United Kingdom is looking for a professional to manage and deliver training programs for team members across multiple sites. The ideal candidate will have experience in hospitality training or project management, excellent communication skills, and a good understanding of HR practices. You will have the opportunity to work in a vibrant restaurant environment with numerous benefits, including competitive pay, staff discounts, and ongoing training and development opportunities.

Benefits

Competitive Pay Rate

Lunch provided

50% staff discount on food and drink

30% discount for Friends & Family

Access to training opportunities

Mental health support

Qualifications

• Experience in a similar role working with multiple sites within hospitality or retail.
• Good working knowledge of HR & Learning Management Systems.
• Effective organizational skills; able to prioritize tasks and self-manage.

Responsibilities

• Design, manage & deliver the Team Member Welcome event for new employees.
• Deliver regular onsite service training sessions and coaching.
• Support the Operations Team by delivering regular training workshops.

Skills

Project management

Communication

Organizational skills

Self-motivation

HR knowledge

Job description

Responsibilities

• Design, manage & deliver our Team Member Welcome event, ensuring an inspiring and innovative beginning to the employee lifecycle.
• Deliver regular onsite service training sessions & coaching. Maintaining clear learning records (via our LMS Mapal), and needs analysis.
• Identifying learning needs for assigned sites by completing regular training needs analysis, reviewing Guest feedback, trade reports, mystery dinners and personal observations.
• Support the Operations Team by delivering regular training workshops.

Qualifications

• Experience in a similar role working with multiple sites within hospitality or retail.
• Experience of project management and implementation.
• Self‑motivated drive and work ethic able to work without close supervision.
• Good working knowledge of HR & Learning Management Systems and best practice People development processes.
• Excellent communicator and able to connect with all levels in the business with the ability to motivate your colleagues.
• Effective organisational skills; able to prioritise tasks and self‑manage a workload.
• Excellent personal presentation with a warm and welcoming personality.
• Friendly, approachable and professional.

Benefits

• Competitive Pay Rate.
• Lunch provided in Support Office or when working in Restaurants.
• A fantastic 50% staff discount on food and drink in UK Restaurants.
• 30% discount for your Friends & Family in Restaurants.
• Employees can instantly access up to 50% of wages earned before payday via Stream.
• Refer a Friend Scheme.
• Access to our world‑class training & development opportunities globally.
• Work with and learn from extraordinary culinary and front‑of‑house talent in a diverse, energising and professional restaurant environment.
• 50% discount on Gordon Ramsay Academy classes & courses.
• Preferential Room Rates at Gordon Ramsay Restaurants partner hotels.
• MYNDUP – you can get up to 2 hours a month free, anonymous mental health support & wellbeing, counselling or therapy.

If you have a love for hospitality, a passion for creating memorable guests experiences, and are looking to develop your career in a best‑in‑class restaurant group, we would love to hear from you. At Gordon Ramsay Restaurants, we are driven to be an inclusive employer, we are devoted to creating an environment where our amazing teams can thrive, and our aim is to put people at the heart of everything we do. We want our teams to be their authentic self and we truly celebrate diversity in every sense. We are successful at what we do by cultivating talented teams with diverse skills & backgrounds. Everyone is welcome in our Gordon Ramsay Restaurants family. As we continue to grow and build the business, we are committed to putting diversity, equality, and inclusion at the forefront.