Lead Technical Architect - HMRC - G6

Government Digital and Data; United Kingdom; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A government agency is seeking a Lead Technical Architect to join their Technical Architecture Team. This role involves creating solutions and overseeing technology strategy for large-scale IT infrastructure. Ideal candidates will have leadership experience, technical architecture skills, and the ability to influence strategic decision-making. The position emphasizes customer-focused technology change and offers a chance to impact millions using advanced digital services.

Qualifications

• Proven experience in delivering customer-focused technology change.
• Ability to work with limited direction in challenging environments.
• Experience in large-scale enterprise IT infrastructure.

Responsibilities

• Create high level solution designs and technical roadmaps.
• Provide technical governance for new or updated solutions.
• Deliver technical consultancy throughout the service lifecycle.

Skills

Leadership skills

Influential and customer-focused

Excellent interpersonal skills

Technical architecture experience

Experience with AWS

Experience with Pega Platform

Experience with OpenText Documentum

Education

Technical certification (AWS, Pega, OpenText)

Tools

Confluence

Jira

ServiceNow

Job description

Location

Leeds, Liverpool, Manchester, Newcastle-Upon‑Tyne, Stratford, Telford, Worthing - Please note that due to workforce controls, Leeds, Newcastle and Stratford are only available to existing HMRC staff in these locations. HMRC staff based in Reading can also apply to move to Stratford in line with Migration path. HMRC staff based in 100PS can also apply to move to Stratford

About the job

Job summary

Discover a career in your hands at HMRC. Whether you're seeking purpose, growth, or a workplace that gives you a true sense of belonging, hear from some of our employees as they share their story about what it’s really like to work at HMRC.

Visit ourYouTube channelto watch the full series and come and discover your potential.

Job description

HMRC is recruiting two Lead Technical Architects, to join the Technical Architecture Team within the Chief Digital Product Office (CDPO) which is part of Chief Digital and Information Officer Group (CDIO).

Both are lead roles which have accountability for technology strategy and roadmap for products used within the Response, Exceptions & Analytics pillar of CDPO, although they influence and oversee implementations of these technologies outside that pillar as well.

HMRC are designing new systems, products, and processes around our customers to make it as easy as possible for them to connect with us. Our IT infrastructure is one of the largest and most dynamic in Europe, and we are now one of the most digitally advanced tax authorities in the world.

The Chief Digital Information Office runs the IT and Architecture behind tax services which deliver benefits to millions of individual and Business customers. We are building a team of outstanding people who will create and run these new and improved digital service.

This domain includes driving forward initiatives to stabilise the many Product Services and Architecture within CCG ensuring compliance and governance from the Product Teams and Suppliers.

Responsibilities

• Create high level solution designs, service designs and technical roadmaps, underpinning our IT architecture and supporting HMRC’s IT strategy.
• Provide technical governance for new or updated solutions utilizing the existing Group platforms, the introduction of new services or removal of end-of-life services.
• Deliver technical consultancy throughout the service lifecycle from project to service delivery.
• Manage requirements and work with HMRC business areas to ensure requirements are fed into the technology roadmaps.

Person specification

We are looking for a highly skilled leader who is:

• Credible, influential, and a team player with a proven track record in delivering customer-focused technology change.
• Self‑motivated, a confident communicator with excellent interpersonal skills.
• Committed to continuous improvement in both personal and team performance.

Essential Criteria

To be successful in this role, you will need to demonstrate the following essential criteria:

• Leadership skills.
• A broad IT Infrastructure background, working at large enterprise scale.
• Technical architecture experience working with at least two of the following: AWS, Opentext Documentum, Pega Platform.
• Proven experience of providing internal consultancy on potential uses and appropriateness of infrastructure technologies and driving benefits from these technologies.
• An understanding of large-scale infrastructure technologies including but not limited to: Software Delivery, Hybrid Cloud Computing, Adoption of Platform-as-a-Service (PaaS) and Software-as-a-Service (SaaS) solutions, Infrastructure Security Controls.
• The ability to work with limited direction in challenging and unpredictable environments, playing a key role in influencing strategic decision making and understand strategic consequences of IT decisions.
• A focused approach on strategic alignment of technical design and architecture to meet business growth and direction.

Desirable Criteria

Evidence of leading initiatives that would enhance the resilience of or migrate one of more of HMRC's case and content management services.

• Demonstrated expertise and hands‑on experience with OpenText, Pega, AWS, and other hyperscaler technologies.
• Delivered archiving and decommissioning of services and infrastructure to achieve operational savings.
• Utilised Confluence, Jira, and ServiceNow for collaboration and service management.
• Applied knowledge of Case and Content Management.
• Knowledge and experience of the HMRC IT estate.
• Experience working in an agile environment, familiarity in agile methodologies such as DevOps, TDD, Scrum, and Kanban.
• Technical certification to the level of: Pega Certified Lead Solution Architect, Open Text Certified Documentum Administrator or Developer, AWS Certified Solutions Architect – Associate or Professional.
• Aiming to achieve professional IT qualifications such as TOGAF or CITP within the first 12 months of employment.