Lead Store Experience & Operations

ON RUNNING; City Of London; On-site; GBP 35,000 - 50,000; Full time

Job summary

A dynamic sports brand in the City of London is seeking a Store Manager to oversee operations and enhance customer experiences. Ideal candidates will have 3-5 years of retail experience in a customer-oriented environment, a passion for sports, and strong skills in communication and organization. Fluency in English and native proficiency in Chinese are essential. This role emphasizes teamwork and a proactive approach to customer engagement.

Qualifications

• 3-5 years' experience in a customer-oriented setting with managerial responsibilities.
• Proficient in English and a native Chinese speaker.
• Retail operational experience in the sports or fashion industry is a strong plus.

Responsibilities

• Oversee all store related operations including inventory management and customer flows.
• Interact closely with consumers and convey the brand's story.
• Provide a WOW experience to consumers.

Skills

Customer-oriented experience

Organizational skills

Interpersonal skills

Communication skills

Positive attitude

Job description

A dynamic sports brand in the City of London is seeking a Store Manager to oversee operations and enhance customer experiences. Ideal candidates will have 3-5 years of retail experience in a customer-oriented environment, a passion for sports, and strong skills in communication and organization. Fluency in English and native proficiency in Chinese are essential. This role emphasizes teamwork and a proactive approach to customer engagement.