Lead Solution Analyst - Vice President

Citi; Belfast; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

A global financial institution in Belfast is seeking a process and visual design expert for their Internal Audit team. This role involves collaborating with various stakeholders to enhance the audit lifecycle through innovative design solutions and requires expertise in process re-engineering and UI/UX design. Candidates should possess strong analytical and communication skills and a Bachelor's degree or equivalent experience. Competitive salary and benefits offered.

Benefits

Generous holiday allowance starting at 27 days

Discretionary annual performance-related bonus

Private medical insurance

Pension Plan

Paid Parental Leave

Special discounts for employees

Access to learning and development resources

Qualifications

• Proven ability to execute on a portfolio of high-quality deliverables according to strict timelines.
• Demonstrated ability to remain unbiased in a diverse working environment.
• Consistently demonstrates clear and concise written and verbal communication.

Responsibilities

• Lead workshops to capture requirements from auditors and management.
• Illustrate user journeys through process flows and mock-ups.
• Work with technology teams to derive technology specifications.

Skills

Process re-engineering

UI and UX design

Data Analytics

Project management

Creative problem-solving

Education

Bachelor's Degree or equivalent experience

Tools

Visual design tooling

Prototyping tools

Wireframing tools

Job description

Overview

Excited to grow your career?

Are you looking for a career move that will put you at the heart of a global financial institution? Then bring your skills in analysis, problem solving and communication to the Internal Audit (IA) Strategy, Change Management and Special Projects team.

By joining Citi, you will become part of a global organization whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.

Team/Role Overview

Citi\'s Internal Audit (IA) division provides independent assessments of the company\'s governance, risk management and internal control environment for key stakeholders including the Board of Directors, senior management and Citi\u2019s numerous regulators globally. IA is a change agent within Citi to enhance the control culture of Citigroup worldwide and thereby support senior management decision making around the globe.

This is an opportunity to join the Research Labs team within Citi IA, responsible for supporting the implementation of the department’s Strategy and designing key strategic capabilities to shape the future of the function. We are seeking a versatile and experienced process and visual design expert, able to bridge business needs with innovative technology and data-driven solutions. The successful candidate will be expected to collaborate on topics across the audit lifecycle to synthesise requirements, perform research, design streamlined business processes and data-driven solutions, and build technical prototypes for evaluation and wider rollout.

What you will do

• Act as a subject matter expert within the Research Labs team with a focus on process re-engineering, UI and UX design related activities
• Lead workshops and engage with auditors, managers and senior leadership to understand pain points and capture the right requirements
• Illustrate user journeys and the look and feel of the user experience through process flows and visual mock-ups
• Work with data and technology specialists to build prototypes to validate and test your design
• Gather feedback, iterate, and get to the root of auditor challenges to design solutions that are as engaging, insightful and intuitive as possible
• Work with technology teams to derive technology specifications and assess feasibility and sustainability of broad implementation in the IA and Citi technology landscape
• Understand and adhere to Citi Branding guidelines to create an experience consistent with Bank standards
• Develop subject area expertise in the department, act as an advisor and champion for best practice and innovation

What we will need from you

• Previous experience in a relevant business process and/or visual design-oriented role
• Previous experience of process re-engineering, UI and UX design
• Background in Data Analytics
• Creativity, innovation, and problem-solving skills
• Advanced proficiency with visual and process design tooling/techniques including prototyping, wireframing, process maps and visualization
• Understanding of risk management practices and audit process is a plus
• Proven ability to execute concurrently on a portfolio of high-quality deliverables according to strict timetables
• Demonstrated ability to remain unbiased in a diverse working environment
• Consistently demonstrates clear and concise written and verbal communication
• Effective project management skills
• Effective relationship management and negotiation skills

Education

• Bachelor\u2019s Degree/University degree or equivalent experience

What we can offer you

• An opportunity to work on a wide range of projects with strategic impact and contribute to delivering wide-ranging transformation for a global organization of 2,500 staff
• The ability to develop an in-depth knowledge of Internal Audit and general risk assurance and risk management practices
• Experience working across the entire organizational spectrum, junior to senior, business to functional to technical
• Being part of our team means that we\u2019ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future

We work hard to have a positive financial and social impact on the communities we serve. In turn, we put our employees first and provide the best-in-class benefits they need to be well, live well and save well.

By joining Citi Belfast, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as:

• Generous holiday allowance starting at 27 days plus bank holidays; increasing with tenure
• A discretionary annual performance related bonus
• Private medical insurance packages to suit your personal circumstances
• Employee Assistance Program
• Pension Plan
• Paid Parental Leave
• Special discounts for employees, family, and friends
• Access to an array of learning and development resources

Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive.

Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities.

We are an equal opportunity employer. Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View Citi\u2019s EEO Policy Statement and the Know Your Rights poster.