Lead Service Technician

ACS Business Performance Ltd; England; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading safety technology provider in Southampton is seeking a Lead Service Technician to manage life-saving marine equipment service. You will lead a small, skilled team and ensure safety and quality standards are met. Ideal candidates will have experience in technical service and equipment maintenance, alongside leadership capabilities. This role offers a significant career opportunity within a globally respected company.

Qualifications

• Proven experience in servicing technical or marine safety equipment.
• Leadership or team lead experience in a hands-on service environment.
• Valid driving licence and willingness for occasional travel.
• Motivated, reliable, and able to work independently or in a team.

Responsibilities

• Service, inspect, test, and repack marine equipment.
• Carry out repairs, maintenance, and equipment installations.
• Complete reports on tests and manage stock.
• Diagnose faults and perform preventive maintenance.
• Lead daily task allocation and assist with site procedures.
• Coach technicians and support training.

Skills

Experience in servicing marine safety equipment

Leadership skills

Attention to detail

Strong communication skills

Flexibility for travel

Job description

Overview

Lead Service Technician - Southampton (Service-Based)

We\'re partnering with the world\'s largest survival technology provider to recruit a Lead Service Technician for their Southampton operations. This is a hands-on role that combines technical service delivery with leadership responsibilities. You\'ll work on life-saving marine equipment and help lead a small, skilled team - playing a key role in safety, quality, and operational excellence. Perfect for an experienced technician ready to step up or an established team leader looking for a new challenge in a globally respected company.

Responsibilities

• Service, inspect, test, and repack life-saving marine equipment (e.g., liferafts, first aid kits)
• Carry out repairs, maintenance, and equipment installations per safety protocols
• Complete reports on tests/inspections and manage stock via stores requisition
• Diagnose faults, perform emergency and preventive maintenance
• Support new/complex equipment testing within scope of expertise
• Lead daily task allocation and assist with site opening/closing procedures
• Coach and mentor technicians; support training and assessments
• Collaborate on monthly schedules and resource planning

Ideal Candidate Profile

• Proven experience in servicing technical or marine safety equipment (liferafts ideal)
• Leadership or team lead experience in a hands-on service/technical environment
• Excellent attention to detail with strong communication skills
• Valid driving licence and flexible for occasional travel
• Willing to obtain rope access certification if not already held
• Motivated, reliable, and able to work both independently and as part of a team

This is more than just a job - it\'s a career move with purpose, growth, and the opportunity to make a real difference.

Application

ACS are recruiting for a Lead Service Technician. If you feel that you have the skills and experience required in this advertisement to be a Lead Service Technician submit your CV including an outline of your experience as a Lead Service Technician. It is always a good idea to include a covering letter outlining your experience as a Lead Service Technician with your application as this will enhance your chances of selection and improve your prospects of landing the Lead Service Technician role you desire