Lead Product Owner

Lexis Nexis; Greater London; On-site; GBP 70,000 - 90,000; Full time

Job summary

A global data solutions provider in Greater London seeks a Lead Product Owner to guide the vision and delivery of Customer Insight Engineering initiatives. This role involves leading a collaborative team to enhance digital experiences, using data to improve customer outcomes, and maintaining the product backlog. Successful candidates will have experience in product management, strong understanding of Agile methodologies, and expertise in web analytics, including platforms like Adobe Analytics.

Benefits

Generous holiday allowance

Health screening

Wellbeing programs

Life assurance

Competitive pension scheme

Employee Assistance Programme

Access to extensive learning resources

Qualifications

• Proven experience as a Product Owner or Product Manager in insight and analytics.
• Strong understanding of Agile methodologies and product lifecycle management.
• Expertise in web analytics and customer feedback platforms.

Responsibilities

• Shape and communicate a clear product vision.
• Develop and manage a roadmap prioritizing user needs.
• Maintain and prioritize the product backlog.

Skills

Product Ownership

Agile Methodologies

Stakeholder Management

Web Analytics

Communication

Tools

Adobe Analytics

Qualtrics

Job description

About the Business:

LexisNexis® Risk Solutions provides customers with solutions and decision tools that combine public and industry specific content with advanced technology and analytics to assist them in evaluating and predicting risk and enhancing operational efficiency. We use the power of data and advanced analytics to help our customers make better, timelier decisions. By bringing clarity to information, we ultimately help make communities safer, insurance rates more accurate, commerce more transparent, business decisions easier and processes more efficient. You can learn more about LexisNexis Risk at the link below \"https://risk.lexisnexis.com/\".

About the Role:

Join us as a Lead Product Owner, where you’ll guide the vision and delivery of our Customer Insight Engineering (CIE) initiatives. You’ll lead a collaborative team focused on enhancing digital experiences and using data to improve customer outcomes. Your work will empower teams to make informed decisions and drive positive change.

About the Team:

The Customer Insights Engineering team, part of MarTech, uses platforms like Adobe Analytics and Qualtrics to gather and analyze data for business decisions. The team includes product owners, developers, and analysts, with the Lead Product Owner managing one direct report and collaborating with UX and dev teams.

Responsibilities:

• Shape and communicate a clear product vision aligned with business and customer experience goals.


• Develop and manage a roadmap that prioritizes user needs and measurable impact.


• Maintain and prioritize the product backlog, ensuring alignment with strategic objectives.


• Write accessible user stories and acceptance criteria; lead sprint planning and delivery.


• Collaborate with engineering, UX, marketing, product, and analytics teams for high-quality releases.


• Promote the use of web analytics, A/B testing, and personalization to optimize customer journeys.


• Inspire stakeholders to leverage customer insights for better decision making.


• Act as a liaison between business units, technical teams, and partners.


• Facilitate inclusive workshops and feedback sessions.


• Communicate progress and priorities to all stakeholders.


• Mentor and support team members, fostering a culture of learning, experimentation, and inclusion.

Requirements:

• Proven experience as a Product Owner or Product Manager in an insight and analytics focused environment.


• Strong understanding of Agile methodologies and product lifecycle management.


• Expertise in web analytics, personalization, and customer feedback platforms, (Ideally Adobe and Qualtrics).


• Excellent communication and leadership skills.


• Demonstrable experience in stakeholder management across multiple functional Business areas.


• Strong storytelling capabilities to influence and guide.


• Understanding of data management compliance, for example GDPR, to ensure security and control of key business and customer data.

Working for you:

We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:

• Generous holiday allowance with the option to buy additional days


• Health screening, eye care vouchers and private medical benefits


• Wellbeing programs


• Life assurance


• Access to a competitive contributory pension scheme


• Save As You Earn share option scheme


• Travel Season ticket loan


• Electric Vehicle Scheme


• Optional Dental Insurance


• Maternity, paternity and shared parental leave


• Employee Assistance Programme


• Access to emergency care for both the elderly and children


• RECARES days, giving you time to support the charities and causes that matter to you


• Access to employee resource groups with dedicated time to volunteer


• Access to extensive learning and development resources


• Access to employee discounts scheme via Perks at Work

Learn more about the LexisNexis Risk team and how we work here.

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