Lead Medical Secretary - Specialist Palliative Care Services

NHS Lanarkshire; Blantyre; On-site; GBP 25,000 - 35,000; Full time

Job summary

A prominent healthcare organization located in Blantyre is seeking a Lead Medical Secretary to supervise an administrative team providing essential support to clinicians. Candidates should have a SVQ level 3 qualification along with at least 2 years of relevant experience. Key responsibilities include managing administrative tasks according to NHS standards and ensuring effective communication with patients and medical staff. A full UK driver's license is required for this position, along with proficiency in IT systems. The role offers a permanent contract with full-time hours.

Benefits

27 days annual leave

8 public holidays

NHS Pension Scheme

Paid sick leave

Occupational health services

Employee counselling services

Qualifications

• Minimum 2 years experience as a medical secretary.
• Proven ability to work effectively in a team.
• Evidence of strong communication with patients and clinicians.

Responsibilities

• Supervise an administrative team to provide support to clinicians.
• Ensure administrative tasks adhere to NHS standards.
• Assist in dealing with patient inquiries and documentation.

Skills

Medical terminology knowledge

Team working

Communication skills

Advanced audio typing

IT skills including Microsoft Excel, Word, Outlook

Organizational skills

Ability to work under pressure

Driving licence (UK/EU/EEA)

Education

SVQ level 3 qualification or equivalent experience

Tools

Microsoft Excel

Word

Outlook

Trakcare

Winscribe

Job description

The Role

As a Lead Medial Secretary, you will supervise an administrative team of secretaries and administrative clerks to provide a comprehensive administrative support to a team of clinicians, enabling clinicians to operate effectively and efficiently and ensuring the work of the administrative team is carried out in accordance with NHS Lanarkshire’s standard operating procedures.

NHS Lanarkshire

Have you always wanted to work with NHS Lanarkshire? Then this might be the opportunity for you to join Team Lanarkshire!

Here at NHS Lanarkshire, we put the patient at the heart of everything we do. Each colleague within the organisation plays a key role in how we deliver our healthcare services.

We proudly serve a population of 655,000 across rural and urban communities in both North and South Lanarkshire. NHS Lanarkshire is comprised of Acute Services (which currently provide hospital based services over 3 main sites), Corporate & Property & Support Services, North and South Lanarkshire Health and Social Care Partnerships which provide integrated primary healthcare and social care services to local communities and surrounding areas.

What we'll need you to bring

• SVQ level 3 qualification (or equivalent experience) plus at least 2 years experience as a medical secretary
• Comprehensive knowledge and understanding of medical terminology
• Evidence of effective team working and dealing with change
• Evidence of good communication skills with patients, clinicians and colleagues.
• Advanced audio typing skills
• Evidence of strong competence with relevant IT systems
• Excellent organisational skills
• Proven ability to work under pressure
• Knowledge of IT systems including Microsoft Excel, Word, Outlook, Trakcare and Winscribe is essential.
• Car driver with a full, valid UK / EU / EEA licence

Please note for all vacancies where a driving licence is required this must be a full UK / EU / EEA licence.

It would be great if you also have

• Relevant NHS experience as a medical secretary or Band 3 or 4 administration
• Inpatient and outpatient scheduling experience
• Knowledge of waiting times and treatment times guarantees
• Working knowledge of Opera theatre systems
• Milan reports

Contract type

Permanent

Full time

37 hours

Location and Working Pattern

This role will be based in Specialist Palliative Care Services within Blantyre Health Centre.

Whilst this advertisement may be for a specific post(s) in a particular location, applicants who are shortlisted for interview may be considered for similar vacancies in alternative locations.

Looking to find out more?

If you’re looking to find out more, then we would love to hear from you!

Why NHS Lanarkshire?

Join us and you will discover a supportive environment where you will have the chance to add to your skills and further your career.

Some of NHS Lanarkshire’s benefits include :

A minimum of 27 days annual leave increasing with length of service

A minimum of 8 days of public holidays

Membership of NHS Pension Scheme, with life insurance benefits (for more information on the NHS Pension Scheme visit the )

Paid sick leave increasing with length of service

Occupational health services

Employee counselling services

Work-life Balance policies and procedures

NHS Lanarkshire have a range of support services on topics that can impact both on your working and personal life including occupational health, spiritual care and independent counselling. This support can be accessed using the links on this page.

Further Information

For more information on the role, please refer to the Job Description. If you’re looking for more information on the recruitment process, organisation or the services we provide, please refer to our information pack, or our .