Lead BusinessAnalyst

Michael Page (UK); Walsall; Hybrid; GBP 55,000 - 59,000; Full time

Job summary

A reputable housing organisation is seeking a Lead Business Analyst to develop business analysis capabilities and manage a team in Walsall. Responsibilities include stakeholder engagement, team leadership, and enhancing analysis functions. The ideal candidate holds relevant qualifications and has experience in both agile and waterfall methodologies. The role offers a competitive salary and excellent benefits with hybrid working arrangements.

Benefits

Generous salary plus excellent benefits

Hybrid and flexible working

Pension scheme

Qualifications

• Holds a degree or equivalent professional experience.
• Recognized qualification in Business Analysis or comparable senior-level experience.
• Experience leading and managing teams with full line management responsibilities.

Responsibilities

• Engage with stakeholders to understand challenges and gather requirements.
• Manage a team of Business Analysts and conduct one-to-ones.
• Collaborate with Head of Transformation to enhance business analysis function.

Skills

Leadership

Stakeholder engagement

Business Analysis frameworks

Communication

Presentation skills

Education

Degree in a relevant discipline

BCS International Diploma or IIBA CBAP®

Equivalent professional experience

Tools

Persona creation

Journey mapping

Test planning

Job description

• Generous salary plus excellent benefits
• Hybrid and flexible working

About Our Client

I am working with an innovative and well respected housing organisation, who are searching for a Lead Business Analyst to join their team.

As Lead Business Analyst, you will be responsible for shaping and developing the Business Analysis capability within the Business Change team, while managing and mentoring a team of Business Analysts.

This is a permanent role, with hybrid working based out of Walsall.

Job Description

• Actively engage with stakeholders across all levels of the organisation to understand challenges, uncover opportunities, gather requirements, and support option development.
• Lead and manage a team of Business Analysts, conducting regular one-to-ones, fostering a community of practice, and embedding peer review and best practice standards.
• Collaborate closely with the Head of Transformation to enhance and evolve the business analysis function, supporting the successful delivery of change initiatives.
• Oversee Business Analyst resource planning, ensuring capacity is forecasted, prioritised, and allocated effectively across projects.
• Continuously review and improve business processes and user journeys, driving optimisation and consistency in analysis outputs and documentation.
• Promote a benefits-driven approach to analysis, equipping the team to define, assess, and track benefits across the change portfolio, including supporting cost-benefit evaluations.
• Take ownership of the testing service within Business Change, ensuring Business Analysts are central to planning and executing testing phases, coordinating business-led testing cycles, and maintaining high‑quality documentation.
• Ensure all solutions are thoroughly tested and validated prior to implementation, maintaining high standards of quality and alignment with business needs.

The Successful Applicant

• Holds a degree in a relevant discipline or has equivalent professional experience.
• Possesses a recognised qualification in Business Analysis, such as the BCS International Diploma or IIBA CBAP®, or has comparable senior‑level experience.
• Demonstrated experience in leading and managing teams, including full line management responsibilities.
• Familiar with both agile and waterfall delivery approaches, and well‑versed in business analysis frameworks.
• Skilled in presenting project updates to senior stakeholders and governance boards.
• Strong communicator, able to translate complex concepts into clear, accessible language.
• Proficient in a range of analysis and testing techniques, including persona creation, journey mapping, requirements definition, benefit evaluation, impact assessments, pulse surveys, traceability matrices, and test planning.

What's on Offer

• Salary range of is £55,552 - £58,414
• Hybrid working
• Pension scheme
• Plus many more excellent benefits