Landowner Liaison Advisor

Cadent Gas Ltd; Coventry; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading gas utility company is seeking a Landowner Liaison Advisor to engage with landowners across the East Midlands. This role involves conducting site visits and maintaining effective communication, ensuring safety practices are understood. The ideal candidate will have strong communication skills and a full UK driving licence. The position offers annual bonuses, a generous pension scheme, and flexible working options.

Benefits

Annual bonus

Pension Scheme

25 days holiday

Career development

Flexible working

Retail discounts and gym access

Qualifications

• Experience engaging with a wide range of stakeholders.
• Competent in Microsoft Word and Excel.
• Pride in getting data right first time.

Responsibilities

• Conduct site visits to landowners to ensure understanding of assets.
• Balance field visits with office tasks including emails and admin.
• Deliver high standards of service and maintain communication.

Skills

Strong communication skills

Tech Skills

Attention to Detail

Initiative

Flexibility

Full UK driving licence

Job description

Overview

Be the Public Face of Cadent's Land Engagement. Are you passionate about building trusted relationships and delivering outstanding customer service? Do you thrive in roles that take you out of the office and into the field, where every conversation matters and every visit makes a difference? As a Landowner Liaison Advisor, you'll be at the forefront of Cadent's engagement with landowners across the East Midlands. You'll play a vital role in ensuring that those who live and work near our high-pressure gas assets are well-informed, supported, and confident in how to interact safely with our network. Whether it's confirming receipt of our communications, explaining the importance of safe digging practices, or simply being a reassuring presence on-site, your work will help protect our infrastructure and strengthen our relationships with the communities we serve. This is a role for someone who enjoys autonomy, variety, and meaningful interaction. You'll be the face of Cadent in the field, representing our values, promoting safety, and ensuring our landowners feel heard, respected, and well looked after.

Responsibilities

• Field Engagement - Conduct site visits to landowners across the East Midlands Network, ensuring they understand our assets and the importance of safe digging practices.
• Variety - Balance field visits with office-based tasks, including emails, calls, and admin from the office.
• Customer-Focused - Act as a key point of contact for landowners, delivering high standards of service and ensuring communications are received and understood.
• Efficient Planning - Manage your own visit schedule, plan routes by postcode, and prioritise landowners effectively.
• Data Accuracy - Capture and update landowner contact details and site visit records to the highest standard, ensuring timely submission into our systems.
• Safety First - Comply with all HS&E procedures, including lone working protocols and the use of PPE.
• Team Collaboration - Work closely with the wider Operational Land Team and escalate any issues or insights to relevant colleagues.
• Support Wider Activities - Assist with other land-related tasks such as easement plotting, admin support, and customer liaison.

Qualifications & Skills

• Experience - Strong communication skills and confidence in engaging with a wide range of stakeholders.
• Tech Skills - Competent in Microsoft Word and Excel.
• Attention to Detail - Pride in getting data right first time and maintaining accurate records.
• Initiative - Ability to work independently, manage your own workload, and solve problems effectively.
• Flexibility - Comfortable working both in the field and in the office, splitting time between site visits and desk-based tasks.
• Mobility - A full UK driving licence is essential. Weekend working may be required if weekday visits are unsuccessful.

What’s In It For You

• Annual bonus
• Pension Scheme double matched up to a total of 18% of salary
• 25 days holiday, plus statutory days, with option to buy more
• An extra day off each year to celebrate life's special moments
• Career development with funded learning options
• Flexible working and strong ED&I commitments
• Generous family policies and flexible benefits
• Retail discounts, gym access, and more

Diversity & Inclusion

Don’t meet every requirement? No problem! If you’re excited about this opportunity but your experience doesn’t align perfectly with every qualification, we’d still love for you to submit your application—you may be the right person for this role or other opportunities at Cadent. We value diversity and are committed to being an equitable employer. Our employee communities - Women in Cadent, Pride at Work (LGBTQ+), Embrace (ethnicity and religion), Thrive! (disability), the Cadent Military Community, the Grief Awareness Community, and the Men’s Engagement Network (M.E.N) - can’t wait to welcome you.

What’s Next

To be considered for this role, please submit your application with an up-to-date CV and our Talent Acquisition team will get in touch soon. To learn more about Cadent, visit our website. Be part of something big. Help shape the future of gas for generations to come.