Labor Relations Manager, Global Corporate Employee Relations (GCER)

Amazon.com, Inc; City of Westminster; Hybrid; GBP 100,000 - 125,000; Full time

Job summary

A global technology company is seeking an EMEA Labor Relations Manager to lead labor relations strategy and initiatives across multiple regions. The successful candidate will possess a strong background in employee relations, EU labor laws, and excellent leadership capabilities. Responsibilities include driving operational excellence, managing change, and influencing senior leadership. Candidates must hold a Bachelor's degree and experience in labor relations. Fluency in English and another European language is required. This position may involve up to 30% travel within EMEA.

Qualifications

• Experience in employee/labor relations or employment law.
• Deep understanding of EU labor laws and collective regulations.
• Fluent in written and spoken English (C2) and another European language.

Responsibilities

• Drive end-to-end ownership of labor relations strategy.
• Lead proactive risk identification and mitigation.
• Build and maintain strong relationships with senior leadership.

Skills

Employee/labor relations

Influencing leadership

Data-driven decision making

Change management

Proactive risk management

Education

Bachelor's degree

MBA or relevant advanced degree

Job description

This role can be based in any of our EU corporate office locations which include The Netherlands (Amsterdam), Italy, Germany, Luxembourg, UK, Poland, Ireland, France, or Spain. Are you ready to shape the future of labor relations at scale in one of the world's most customer-obsessed companies? Amazon's Global Corporate Employee Relations (GCER) team seeks an experienced labor relations leader to drive our regional strategy and elevate employee experience across EMEA. As EMEA Labor Relations (LR) Manager within the GCER team, you'll provide single-threaded leadership for one of the seven Corporate Amazon lines of business (AWS; D&S; AGI; AIGC; Stores; G&A; Entertainment) while managing cross-functional labor relations initiatives across multiple geographies. Reporting to the EMEA Amazon Corp LR leader, you'll develop and execute strategic programs that put our employees first while delivering scalable results. This role may require up to 30% travel within EMEA.

Key Job Responsibilities

Strategic Leadership & Risk Management

• Drive end-to-end ownership of labor relations strategy for assigned line of business
• Lead proactive risk identification and mitigation across multiple geographies
• Develop and execute strategic initiatives that scale
• Partner with key stakeholders to drive operational excellence

Project Excellence & Change Management

• Own GCER labor relations frameworks for critical corporate initiatives
• Design and implement strategic roadmaps for regional programs
• Lead data-driven continuous improvement efforts
• Drive effective change management across diverse stakeholder groups

Stakeholder Management & Business Partnership

• Build and maintain strong relationships with senior leadership
• Partner across functions to drive innovative solutions
• Balance employee experience with business needs
• Influence in a matrix environment

Qualifications

• Bachelor's degree
• Experience in employee/labor relations or employment law
• Deep understanding of EU labor laws and collective regulations
• Experience managing complex, matrix-environment projects
• Fluent in written and spoken English (C2) and at least one other European language, MBA or relevant advanced degree
• Demonstrated success leading EU-wide labor relations initiatives
• Strong bias for action with proven problem-solving abilities
• Experience with data-driven decision making
• Track record of influencing senior leadership
• Ability to deliver results in fast-paced, ambiguous environments

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