Kitchen & Bedroom Surveyor

Wren Kitchens; Metropolitan Borough of Solihull; On-site; GBP 28,000 - 37,000; Full time

Job summary

A prominent kitchen retailer based in the UK is seeking a dedicated individual to conduct expert surveys of customers' kitchens. The role involves ensuring accurate measurements, providing exceptional service, and supporting the showroom team. Candidates should possess strong attention to detail, excellent communication skills, and a full UK driving licence. A competitive salary with bonuses and various employee benefits are offered.

Benefits

Staff discount on kitchens

Free annual eye tests

Career progression opportunities

Excellent training scheme

Business vehicle provided

25 holiday days plus bank holidays

Qualifications

• Full UK manual driving licence.
• Excellent attention to detail and error checking skills.
• Highly organised with multitasking ability.
• Strong communication skills, both written and verbal.
• Process-driven and analytical with efficiency.

Responsibilities

• Conduct expert surveys of customer's kitchens for accurate measurements.
• Provide outstanding customer service and support to the showroom team.
• Audit plans to ensure high quality before order/delivery.

Skills

Attention to detail

Excellent communication skills

Time management

Problem-solving

Computer skills

Tools

CAD software

Job description

About The Role

The basic salary for this role is £28,250 plus a quarterly bonus of up to £2,000, meaning you can earn up to £36,250 annually.

Main Responsibilities :

• 40 hours on rota basis, including some evenings and weekends
• Conduct expert surveys of customer's kitchens, that ensure accurate measurements for the design process
• Record all information electronically in-line with GDPR
• Maintain exceptional customer journey by providing outstanding service, top quality surveys and great communication to customers
• Support the showroom team to improve planning skills, provide feedback and reduce errors within the business
• Ensure high quality plans by auditing in advance of order / delivery, providing feedback to develop designers’ skills

In addition to any other duties, as a responsible person you must ensure that you have read, understood and adhere to polices and procedure relating to Health and Safety, and your responsibilities located in the Integrated Management System (IMS) Responsibilities document.

What Wren offer

• Staff discount on purchasing a kitchen after 1 year's continuous employment!
• Free annual eye tests as well as a contribution to new glasses
• Great personal development / internal promotion prospects - Fantastic career progression
• Excellent training scheme
• High-quality IT equipment / software including our in-house CAD system
• Business vehicle / fuel card / equipment / uniform provided
• 25 holiday days (plus bank holidays)

About You

Essential Skills and Knowledge

• Full UK manual driving licence
• Excellent attention to detail and error checking skills
• Highly organised, able to manage own time and multi-task
• Excellent communication skills - both written and verbal
• Be process-driven and analytical while working efficiently
• Able to provide excellent service and expert knowledge to customers
• Problem-solver, willing to think outside the box with a positive attitude
• Strong computer skills - confident picking up new softwares

Desired Skills and Knowledge

• Previous experience of conducting home measures / surveys
• Experience using a CAD or planner software
• Knowledge of kitchen installation / legislation
• Knowledge of plan checking or error checking
• Previous experience working in the kitchen industry