Keyholder

Moss; Greater London; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading menswear brand in London is seeking a Brand Ambassador to enhance customer experience and promote service excellence. The ideal candidate will demonstrate strong interpersonal skills, promoting customer service and collaborating with colleagues to achieve store objectives. This role requires passion for fashion and commitment to brand values. You will engage with diverse customers, playing a vital role in their shopping journey. If you are enthusiastic about delivering exceptional service, we want you on our team.

Qualifications

• Strong customer service skills and experience in fashion retail.
• Ability to engage with customers and promote brand values.
• Team-oriented with a collaborative work ethic.

Responsibilities

• Act as a Brand Ambassador for the company.
• Promote customer service excellence and enhance customer experience.
• Collaborate with colleagues to achieve store goals and objectives.

Job description

Job Description

About Us: - 32 Hours

Location: Jermyn Street, London

Our Vision is to be admired for our craft, experience, and sustainability. Desired by our customers and loved by our people.

Today Moss is more than a menswear brand, we are ‘Styling individuals for moments that matter’. We’re not just for men on their big day – we’re for everyone, all the time. Whether they need to hire a one-off outfit, elevate their daily wardrobe, or create a custom piece, we’re by their side with over 170 years of tailoring know‑how and considered clothing made for life as we all live it now.

Our shared values encourage us to Trust our colleagues to think Creatively and plan for the sustained growth and development of Moss. For us this is about working Collaboratively and using Agility to achieve success, whilst leaving a positive impact. Embracing our core values and behavioural competencies strengthens relationships with our customers and colleagues.

Purpose of the Role:

You will be a true Brand Ambassador who will be able to interact easily with a variety of customers. You will be a natural promoter of customer service excellence, a key contributor to the customer’s journey and experience in…