Key Account Manager UK & IRE

Elvie; United Kingdom; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A pioneering technology company in the FemTech industry is seeking an experienced Key Account Manager to oversee UK operations. This hybrid role involves managing key accounts, executing sales strategies, and driving market growth. Candidates should have at least 5 years of experience in similar positions, with strong negotiation and analytical skills. The company offers a unique benefits package including flexible working arrangements and generous leave policies.

Benefits

9-day fortnight working pattern

25 days’ annual leave plus bank holidays

Generous parental leave policies

Healthcare plans and life insurance

Employee discounts on products

Qualifications

• Minimum of 5 years experience as key account manager.
• Experience in FMCG, tech, pharma, or beauty industries is preferred.
• Strong negotiation and customer leadership skills.

Responsibilities

• Manage key accounts and drive sales strategies.
• Build and execute UK market strategies.
• Prepare and manage new product launches.

Skills

Key account management

Negotiation skills

Analytical skills

Customer retention

Problem-solving skills

Job description

Overview

The position: Key Account Manager UK & IRE

We’re Elvie – a pioneer in the FemTech industry, developing cutting-edge smart technology to transform previously overlooked categories like breast pumping and pelvic floor health. Our mission is to empower women through radical, female-first innovation, breaking taboos and challenging stigma along the way.

Elvie recently joined forces with Willow, a fellow leader in FemTech and maternal health based in the U.S. This powerful combination brings together two iconic brands, combining a market-leading product portfolio with teams of world-class engineers, designers, and commercial experts. Together, we\'re set to shape the future of maternal health on a global scale.

As we embark on this exciting new transitional chapter, this role will play a pivotal part in helping to define and deliver our vision across international markets.

Location: Hybrid - The role will be hybrid working, a mix of working from our London or Bristol office & working remotely.

Employment type: Permanent

What you’ll be doing

Key account management for existing customers

• Build and execute our commercial, sales and channel strategy for the UK market
• Work closely with the marketing team to deliver retail activation and brand excellence
• Coordinate with D2C & Amazon KAMs for promo/commercial strategy in the UK market
• Day-to-day management of existing UK key accounts (JL, Boots, M&P, Next, Harrods, Ocado) & ensuring the execution of JBPs
• Manage reporting / forecast and trading for existing customers
• Prepare and execute new launches with existing UK key accounts (Rise, new Consumer Goods range)
• Take-over management of Ireland distributor to align IE strategy with UK OR take-over management of IE key accounts to drive direct sales
• Define new channel / growth strategy based on new range and product line
• Identify / scope / size new business opportunities in the UK market with a focus on grocery channel
• Lead GTM strategy and operations for these new channels coordinating with marketing, finance and operations teams

What we’re looking for

• Ideally a minimum of 5 years experience as key account manager for consumer-facing brands
• Ideally experience in the FMCG category / tech, pharma or beauty segments
• Experience both in customer acquisition and retention
• Strong negotiation skills & ability to lead customers
• Excellent analytical, critical thinking and problem-solving skills

The benefits you’ll get

We\'re on an exceptional journey. And we can offer you a genuinely purpose-led career with a culture built on trust, autonomy, and flexibility. In addition, we\'ll give you:

• 9-day fortnight working pattern - for our full time employees we work 9 days every fortnight with every other Friday as a non-working day for you to spend as you wish.
• Lots of flexibility: whether it’s working from home, doing the school run, or life admin. We believe trust and flexibility allows everyone to show up as their best selves.
• 25 days’ annual leave, plus bank holidays.
• Life leave days; getting married, moving house, menopause or just things that you can’t put a label on that matter to you.
• 5=10 leave: 10 days’ additional leave on your 5th and 10th years of service.
• Generous parental leave policies; maternity & adoption (16 weeks at full pay, then 8 weeks paid at 75% followed by 15 weeks at SMP rate), paternity/partner (6 weeks at full pay to take at any point during the first year of your child’s life), shared parental leave.
• Healthcare plans, life insurance, and an employee assistance program for you and your family.
• Group income protection; protect your salary if you get sick.
• Generous employee and friends & family discounts on Elvie products.
• Wellbeing support from YuLife and access to SmartHealth app with unlimited GP appointments for you and your family.

What you can expect after you’ve applied

A member of our team will reach out to you after they have reviewed your application. You must ensure your application is completed correctly. We review and aim to respond to every application.

We would like to get to know you through your background, attitude, experience and understand your motivation to work with us. Our interview process varies depending on the position.

Belonging at Elvie

At Elvie, we value building broad, diverse and inclusive teams - because we believe everyone being able to show up authentically at work is key to our success. We encourage people from all backgrounds to apply and we don\'t discriminate based on race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, marital status, disability or age.

If you would like more information about the role (including salary) or need any support with your application please feel free to get in touch by email [e-mail].