Key Account Manager | Large Format | Yorkshire

Mercury Search and Selection; Eccleston; On-site; GBP 45,000 - 50,000; Full time

Job summary

A dynamic large format graphics company in the United Kingdom is seeking a Key Account Manager to build long-term client relationships and guide projects from concept to completion. The ideal candidate will have a minimum of 2 years of experience in a print environment and possess strong negotiation skills. Join a fast-growing team that values creativity and customer service, while providing opportunities for career growth.

Qualifications

• Minimum of 2 years’ experience in a wide-format print environment.
• Solid understanding of substrates, print techniques, and finishing processes.
• Proactive, solution-focused approach to handling client requests.

Responsibilities

• Serve as the main contact for key accounts and create accurate quotes.
• Follow up on quotes and seek opportunities to increase spend.
• Process orders efficiently and manage artwork approvals.

Skills

Client relationship management

Negotiation

Problem-solving

Communication

Organizational skills

Tools

Quotation tools

CRM systems

MIS platforms

Job description

Become part of a dynamic, award-winning large format graphics company where strong partnerships fuel growth. In this role, you’ll build long-term client relationships, guide projects from concept to completion, and help top brands bring their creative visions to life.

Key Account Manager | Large Format | Yorkshire | Up to 50k

A dynamic leader in large-format print and display solutions, supporting major brands across retail, events and exhibitions. Known for their technical expertise and fast, reliable delivery, they offer a full end-to-end service powered by cutting‑edge in‑house production and a global supplier network. They’re passionate about creativity, precision and delivering standout results - while building strong, long‑term partnerships through outstanding customer service.

You will be responsible for:

• Serving as the main contact for key accounts, understanding requirements, creating accurate quotes and identifying upsell opportunities
• Following up on quotes, analysing outcomes, nurturing relationships, and seeking opportunities to increase spend within existing accounts
• Processing orders efficiently, managing artwork approvals, and coordinating with internal teams to keep production on track
• Delivering high‑level service, resolving issues quickly, and maintaining clear, professional communication

Key attributes required:

• Minimum of 2 years’ experience in a wide‑format print environment or print management setting
• Solid understanding of substrates, print techniques and finishing processes for retail, event and exhibition projects
• Proactive, solution‑focused approach to handling client requests, including non‑standard enquiries
• Strong negotiation abilities to drive higher quote‑to‑order conversion rates
• Proficient with quotation tools, MIS platforms and CRM systems
• Exceptional numeracy, communication and organisational skills

Join a fast‑growing, innovative team where your skills can make a real impact and your career can thrive - apply now and be part of something big!