Key Account Coordinator

Forces Recruitment Solutions Group Ltd; Birmingham; On-site; GBP 29,000 - 35,000; Full time

Job summary

A recruitment firm specializing in logistics is seeking a Key Account Coordinator to manage and grow a key client's account. The ideal candidate must have a background in ocean freight, strong communication, and attention to detail. This role includes responsibilities in strategic pricing and supporting customer reviews. A competitive salary of £35,000 is offered along with various benefits.

Benefits

Training and CPD

Bonus

Pension

Health insurance

Life assurance

Retail perks

Qualifications

• Previous experience in maritime logistics is essential.
• Strong communication and time management skills are necessary.
• Excellent attention to detail and sense of urgency are required.

Responsibilities

• Support strategic pricing planning for global distribution.
• Build and enhance carrier and trade portfolios.
• Assist RFQs and pricing updates.
• Coordinate booking escalations with Operations teams.
• Prepare for customer business reviews.

Skills

Ocean freight background

Strong communication

Time management

Customer service skills

Attention to detail

IT skills

Job description

Overview

A company specialising in freight forwarding and supply chain management is seeking a Key Account Coordinator to support the management and growth of one of their key clients. The Key Account Coordinator must have previous experience working in ocean freight / maritime logistics. Also, the Key Account Coordinator will have good attention to detail, strong communication, time management, and customer service skills.

Applications from ex-military personnel are strongly encouraged

Key Responsibilities

• Strategic pricing planning to support global distribution
• Building and enhancing carrier and trade portfolios
• Support RFQs and pricing updates
• Support spot quoting & follow up
• Support with carrier business reviews
• Coordination with Operations teams on booking escalation and resolution
• Support in customer business review preparations
• Other tasks as required

Knowledge, skills and qualifications

Essential:

• Ocean freight background
• Good knowledge of ocean carrier landscape
• An understanding of ocean market and trades
• Strong communication, time management, and IT skills
• Excellent attention to detail and have a sense of urgency

Desirable:

• Good understanding of freight and cargo shipping
• Dangerous Goods Training completed
• Experience with management software relating to freight

Salary: £35,000

Benefits: Training and CPD, bonus, pension, health insurance, life assurance, retail perks + much more