Junior Scheduler / Junior Helpdesk Coordinator

Rise Technical Recruitment Limited; Over; Hybrid; GBP 25,000 - 28,000; Full time

Job summary

A technical recruitment agency is seeking a Junior Scheduler / Junior Helpdesk Coordinator in Over, UK. This role offers a salary between £25,000 and £28,000, full technical training, and a hybrid work model. Key responsibilities include supporting Field Engineers and managing customer expectations. The ideal candidate is highly organised and ready to learn. This position also offers career progression opportunities and additional benefits like gym discounts.

Benefits

Full Technical Training

Career Progression

Bonus

Gym Discount

Qualifications

• Ability to support Field Engineers effectively.
• Strong customer service skills.
• Willingness to learn and adapt.

Responsibilities

• Support Field Engineers and technical staff.
• Manage customer expectations for service delivery.
• Participate in training sessions.

Skills

Highly organised

Job description

Overview

Junior Scheduler / Junior Helpdesk Coordinator
£25,000 - £28,000 + Full Technical Training + Hybrid + Career Progression + Bonus + Gym Discount

Office Based, with Hybrid 2-3 times per week, commutable from Filton, Stoke Gifford, Hambrook, North Bristol, Bradley Stoke, Patchway, Winterbournbe, Emersons Green and surrounding areas.

The Role

• Supporting Field Engineers, Customers and Technical Support staff
• Managing customer expectations to deliver a brilliant service
• Office and home based, 9am-5pm with lots of training

The Person

• Highly organised

Reference Number: 261786

To apply for this role or to be considered for further roles, please click "Apply Now" or contact Harry Heal at Rise Technical Recruitment.

Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles.

The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set. We are an equal opportunities employer and welcome applications from all suitable candidates