Junior Operations Supervisor

Gopuff; Tottenham; On-site; GBP 28,000 - 35,000; Full time

Job summary

A leading delivery service provider in Tottenham is seeking a Junior Operations Supervisor to manage warehouse operations. This role involves leading a team, overseeing inventory management, and maintaining high operational standards. The ideal candidate will have experience in a retail or warehouse environment, a strong work ethic, and effective communication skills. The position offers opportunities for career growth and includes benefits such as holiday pay and a weekly pay cycle.

Benefits

Holiday & Sick Pay

Weekly pay cycle

Career growth opportunities

Qualifications

• Previous experience in a similar environment is essential.
• Basic software skills are required.
• Strong ethics in work behavior expected.

Responsibilities

• Lead the warehouse team and train new members.
• Pick and pack items accurately for dispatch.
• Manage delivery partners for optimal service.
• Resolve issues with customers regarding orders.
• Receive and check products from vendors.
• Manage stock and conduct inventory counts.
• Maintain warehouse compliance and organization.
• Support health and safety compliance.

Skills

Experience in a restaurant, retail or warehouse environment

Strong work ethic

Effective communication skills

General knowledge of web-based software applications

Organised and team-oriented

Flexible availability

Tools

Microsoft Office

Google Workspace

Job description

Gopuff is looking for a Junior Operations Supervisor to join the Operations team. Reporting to a Site Leader, the Junior Operations Supervisor plays an essential role at Gopuff that requires drive, perseverance, positivity, and enthusiasm for the challenge. The role is a core part of the Site leadership team, responsible to ensure high operational standards at our MFCs to deliver timely and accurately for our customers.

Customers turn to Gopuff to provide their everyday essentials - day and night, rain or shine. We’re assembling a team of thinkers, dreamers and risk takers who are ready to help us reshape the world of retail faster than ever before. And it doesn’t hurt if you like snacks.

You will be responsible for leading the team during your shift:

• Leading: showing the warehouse team how it’s done, leading by example and being responsible for the management of Staff on shift. Training new team members and being confident on process and product
• Picking and packing: accurately pick and pack items on a per order basis for dispatch to customers
• Delivery: Support with managing the Delivery Partners to ensure a slick delivery experience
• Issue resolution: Contacting customers for substituted or out-of-stock items
• Goods Inbound: Receive product from vendors, ensuring physical count matches purchase order/invoice, and resolving discrepancies
• Stock management: Put away products to inventory locations and conduct cycle counts to minimise out-of-stock products. Manage waste and compliance and our partnership with TooGoodToGo
• Warehouse management: keep the warehouse compliant, clean, organised and aligned with Operating Standards
• Health and Safety: Supporting Onsite Health & Safety compliance and testing

About You:

• You have experience working in a restaurant, retail or warehouse environment
• General working knowledge of basic web-based software applications (e.g. Microsoft Office, Google Workspace)
• Strong work ethic, punctual, responsible and honest
• Effective communication skills
• Organised, team-oriented, positive attitude and helpful
• Flexible and available to cover shifts during operational hours (3pm-11pm or 11pm-7am)

Benefits:

• Holiday & Sick Pay
• Weekly pay cycle (Get paid weekly!)
• Career growth opportunities

At Gopuff, we know that life can be unpredictable. Sometimes you forget the milk at the store, run out of pet food for Fido, or just really need ice cream at 11 pm. We get it—stuff happens. But that’s where we come in, delivering all your wants and needs in just minutes.

And now, we’re assembling a team of motivated people to help us drive forward that vision to bring a new age of convenience and predictability to an unpredictable world.

Like what you’re hearing? Then join us on Team Blue.

Gopuff is an equal employment opportunity employer, committed to an inclusive workplace where we do not discriminate on the basis of race, sex, gender, national origin, religion, sexual orientation, gender identity, marital or familial status, age, ancestry, disability, genetic information, or any other characteristic protected by applicable laws. We believe in diversity and encourage any qualified individual to apply.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.