Junior Business Systems Analyst

System C; Liverpool; On-site; GBP 24,000 - 30,000; Full time

Job summary

A healthcare technology company in Liverpool seeks a Junior Business Systems Analyst, also known as an Associate Business Systems Analyst. In this role, you will assist in gathering business requirements, support configuration and testing, and provide first-line support. The ideal candidate should have strong problem-solving skills, attention to detail, and a degree in a relevant field is advantageous. This role offers opportunities for growth in a collaborative environment.

Qualifications

• Curiosity about how business systems work and passion for problem-solving.
• Familiarity with Microsoft Office and an interest in data tools.
• Great attention to detail and strong communication skills.

Responsibilities

• Assist with gathering and documenting business requirements.
• Support configuration and testing activities.
• Help maintain user accounts and permissions.
• Provide first-line support and triage issues.
• Produce process notes and simple dashboards.

Skills

Problem-solving

Attention to detail

Communication skills

Organizational skills

Education

Degree in Business, IT, Computer Science or similar

Tools

Microsoft Office

Power BI

Workday

Salesforce

SharePoint

Job description

Description

Help us connect and transform health and care. As a Junior Business Systems Analyst, known internally as an Associate Business Systems Analyst, you'll learn and grow while supporting the configuration, maintenance and optimisation of our core business systems. Working alongside experienced analysts and friendly stakeholders, you'll help ensure our tools are reliable, secure and genuinely useful for the teams who depend on them every day.

What you’ll do

• Assist with gathering and documenting business requirements for changes and enhancements
• Support configuration and testing activities under supervision
• Help maintain user accounts, permissions and other basic admin tasks
• Provide first-line support, triaging issues and escalating when needed
• Produce clear process notes, configuration records, reports and simple dashboards (e.g. Power BI)
• Take part in training to develop your technical and analytical skills

What you’ll bring

• Curiosity about how business systems work and a passion for solving problems
• Familiarity with Microsoft Office and an interest in data tools (Power BI a plus)
• Awareness of platforms such as Workday, Salesforce or SharePoint is desirable
• Great attention to detail, organised approach and strong communication skills
• A degree (Business, IT, Computer Science or similar) is advantageous but not essential - we value potential and mindset

Occasional travel may be required for this role.

Why you’ll love it here

You’ll join a purpose‑led company where humility, ownership, collaboration and integrity matter. Expect supportive teammates, real responsibility at a sustainable pace, and opportunities to learn across analysis, admin and reporting as you build your career in a fast‑changing environment.

Ready to grow your impact? Apply today.