Junior Business Analyst

ISS Facilities Services; South Heighton; Hybrid; GBP 30,000 - 40,000; Full time

Job summary

A leading facilities management company is seeking a Junior Business Analyst to manage pricing and commercial risks in bids. The ideal candidate will possess strong analytical skills and experience in Facilities Management, with responsibilities including cost submissions and pricing strategies. The role offers a challenging career in a diverse and inclusive environment, promoting growth and development.

Qualifications

• Recognised qualifications with demonstrable technical competence.
• Proven experience in successful estimating within Facilities Management.
• Strong experience in data analysis and contributing to winning bids.

Responsibilities

• Manage pricing and commercial risk aspects of assigned bids.
• Take ownership of cost and pricing submissions.
• Develop pricing strategies that ensure profitability.

Skills

Analytical skills

Financial acumen

Communication skills

Problem-solving skills

Job description

Overview

Junior Business Analyst

Contract: Commercial

Location: London, E14 9SH

Hours of work: 40

Contract Type: Permanent

The Junior Business Analyst (BA) will play a critical role within collaborative bid teams, supporting the development of commercially competitive and financially robust solutions that secure profitable, long-term contracts through retention, extensions, and new wins. Working closely with the Solutions Director and wider bid team members (Bid Managers, Subject Matter Experts, and support functions), the Junior BA will assist in all aspects of costing, financial modelling, and commercial risk/opportunity analysis throughout the bid lifecycle. This includes early-stage bid/no-bid reviews, solution development, costing/pricing, submission, negotiation, and contract close.

The role requires a strong commercial mindset, with the ability to analyse client requirements, identify risks, develop pricing strategies, and ensure accurate, competitive submissions. The BA will also liaise with functions across Operations, Legal, Insurance, Procurement, and People & Culture, acting as a conduit between the bid team and the wider business. This is a fast-paced, commercially focused role that demands analytical rigour, financial acumen, and the ability to balance competitiveness with deliverability.

Key Responsibilities

• Manage all pricing and commercial risk aspects of assigned bids.
• Take full ownership of the accuracy and completeness of cost and pricing submissions.
• Develop and drive pricing strategies that balance competitiveness with long-term profitability.
• Review bid documents to identify pricing requirements, specification issues, and contractual risks/opportunities.
• Formulate and communicate client clarifications to support robust pricing strategies.
• Employ different costing approaches (top-down and bottom-up) across a wide range of FM services (hard and soft).
• Benchmark against internal and external data to validate assumptions and strengthen competitive advantage.
• Act as the focal point for all finance aspects of a bid, preparing P&Ls and cashflows for multiple stakeholders.
• Liaise with suppliers, procurement, and operational teams to deliver economical, innovative, and competitive solutions.

Professional and Personal Competencies / Qualifications

• Recognised qualifications with demonstrable technical competence.
• Proven experience in successful estimating within Facilities Management or a comparable industry.
• Proven track record in data analysis, accurate costings, and contributing to winning bids.
• Strong analytical, numerical, and problem-solving skills.
• Commercially astute with ability to assess risks, opportunities, and financial implications.
• Excellent communication, presentation, and interpersonal skills.
• Confident working with P&Ls, cashflows, and financial modelling.
• Strong experience working within both private and public sector procurement (e.g., Crown Commercial Services, NHS).
• Demonstrated ability in different pricing approaches and commercial models.

About the Company

ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.

Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.

We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #ISSGreatPeople #ISSTalent #PeopleMakePlace

ISS is proud to be a diverse and inclusive employer.

ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background.

We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government’s Disability Confident scheme.

Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.

If you have any further queries regarding this role, please contact the Resourcing Team by emailing [e-mail]