Junior AV Engineer

Yorktel-Kinly; Bridgwater; On-site; GBP 30,000 - 35,000; Full time

Job summary

A global leader in collaboration services is seeking a Junior AV Engineer in Bridgwater, UK. The role involves supporting AV systems, setting up for meetings, and learning about both digital and analogue audio/video signals. Ideal candidates should be enthusiastic about AV and possess troubleshooting skills. Offering a full-time, permanent position, with a salary of £30,000 - £35,000, this role also includes benefits and requires a flexible working schedule.

Qualifications

• Developing understanding of Audio-Visual and Unified Communications systems.
• Prior exposure to AV, IT, or related technical environments required.
• Basic understanding of computer networks and AV system functionality.

Responsibilities

• Respond to support calls and perform maintenance visits.
• Conduct daily room checks ensuring system functionality.
• Set up AV systems for meetings and events.

Skills

Technical understanding of AV systems

Troubleshooting abilities

Communication skills

Customer service orientation

Job description

Role

Junior AV Engineer

Contract Type

Full-time, Permanent

Location

Bridgwater, South West

Salary

£30,000 - £35,000 (dependent on experience), plus company benefits

Interview Process

2 stage (Virtual and Face-to-face)

Hours

Monday - Friday; 40 hours working shifts covering 7am-4pm and 9am-6pm

Yorktel-Kinly is a unified global leader in collaboration, systems integration, and managed services. We focus on transforming workspaces, simplifying complexity, and empowering people. Our in‑house expertise includes AI‑powered room monitoring, 24/7 support, and a unique enterprise service layer, enabling us to operate with even greater agility, efficiency, and precision.

With comprehensive capabilities, decades of experience, and expanded delivery teams, we empower global businesses to thrive in the hybrid world, and we are committed to driving a new era of inspiration and opportunity for our people, clients, and partners; one seamless experience at a time.

With 27 offices in 11 countries, 1,600 colleagues, 900 specialist accreditations, 40‑years' professional experience and 2,500 customers, we are delivering scalable, secure, and sustainable solutions around the world.

New opportunity has arisen on an exciting client site in Bridgwater, working as a Junior Audio Visual Engineer, to play an active role within this team, assisting senior engineers on complex tasks while taking ownership of simpler operational duties. You'll be expected to perform daily checks, respond to reactive calls, and provide first‑line AV support to end users.

While training and mentoring will be provided, this position requires a confident and proactive approach, with the ability to work independently when needed.

Key responsibilities

Support & Maintenance

• Respond to reactive support calls and perform planned preventative maintenance visits
• Conduct daily room checks, prioritising critical spaces and ensuring system functionality
• Log and update service documentation for all tasks performed
• Identify and communicate faults clearly to the helpdesk and accelerate where required
• Resolve straightforward issues independently while seeking guidance for complex faults
• Develop understanding of both digital and analogue audio/video signals (HDMI, DisplayPort, DVI, etc.)
• Build working knowledge of AV networking concepts such as Dante and multicast

Event Support

• Set up and test AV systems for meetings and live events
• Check microphones, displays, and audio levels prior to use
• Support and, where appropriate, operate smaller internal events independently
• Assist senior engineers in delivering large‑scale or high‑profile events
• Liaise professionally with clients to confirm requirements and provide reassurance on‑site
• Contribute to post‑event reports and continuous improvement feedback

Video/Audio Conferencing

• Set up and support day‑to‑day video and audio conferencing sessions
• Carry out checks and certification of relocated or newly installed systems under guidance
• Perform first‑line diagnosis of conferencing issues and elevate when needed
• Support rollout and testing of conferencing software and firmware updates

Skills & experience

We are seeking a technically minded individual with a developing understanding of Audio‑Visual and Unified Communications systems. You should have some prior exposure to AV, IT, or related technical environments and the confidence to troubleshoot straightforward faults under your own initiative.

The ideal candidate will

• Be enthusiastic about building a career in AV and eager to expand their technical knowledge
• Communicate clearly and present themselves professionally in a customer‑facing environment
• Demonstrate reliability, adaptability, and attention to detail
• Possess a basic understanding of computer networks, signal types, and AV system functionality.

This role involves travel to various sites within Bridgwater, with occasional trips to Bristol when needed.

Flexibility around shift patterns and reactive service schedules will also be required. The company operates a shuttle bus service into their main offices, which may result in additional commute time; therefore, living within one hour of the area is preferred.

If you are selected for interview, and need any reasonable adjustments made for your interview, please let the Talent Acquisition team know, at the point of scheduling.

If you do require details of the vacancy or the application process in an alternative format, please either email [e-mail] outlining your requirements; or you can view the vacancy via the Kinly page on Vercida which allows you to customise the content so that you can review in a way that works best for you.

Equal Opportunities

Yorktel‑Kinly is committed to providing equal opportunities in employment, all qualified applicants will receive consideration for employment without regard to sex, age, gender identity, pregnancy, colour, race, national origin, sexual orientation, disability, religion or any other "protected characteristics. We welcome your application.