Junior Account Manager

Recruitment Services UK; London; Hybrid; GBP 22,000 - 28,000; Full time

Job summary

A creative design agency is seeking a Junior Account Manager in London. This role involves supporting account managers, managing projects, and engaging with clients. The ideal candidate is proactive, communicative, and eager to learn. The position offers great training, potential for progression, and the chance to thrive in a supportive environment.

Benefits

Hands-on training

Progression opportunities

Creative work environment

Qualifications

• Educated to a minimum of A-Level or BTEC Standard.
• Good communication skills, confident on calls and video meetings.
• A natural problem solver who is eager to learn new skills.

Responsibilities

• Support Account Managers with client communications.
• Take ownership of small client accounts and projects.
• Monitor project timelines and ensure deliverables are met.

Skills

Interpersonal and communication skills

Problem-solving

Attention to detail

Organisational skills

Interest in design/digital

Education

A-Level or BTEC Standard

Tools

Google Workspace

Microsoft Office

CRM basics

Job description

Junior Account Manager

Join a fun, supportive team and kickstart your career in account management.

Location: Bromley, Kent (10 mins from Bromley South)

Salary: GBP22,000 - GBP28,000 (depending on experience)

Pattern: Office Mon Thu, WFH Fri

Employer: Cleverbox

Cleverbox is a leading design agency with a proven 25-year track record working with over 1,200 schools and colleges across the UK and internationally. They’re expanding quickly, and they’re on the lookout for a bright, driven Junior Account Manager with a passion for design to support their senior team while developing their own client-facing skills. The ideal candidate will possess confidence, a bubbly personality, and a passion for providing a great customer experience.

This is an exciting opportunity to thrive and grow within a trusted and established creative agency, with great growth potential and a reputation for success.

Responsibilities

• Support Account Managers with client communications and management of projects
• Begin taking ownership of small client accounts and projects
• Monitor project timelines and ensure deliverables are met
• Join client meetings, prepare agendas and follow up on actions
• Draft proposals and client reports
• Collaborate with design and technical teams to ensure quality assurance
• Contribute ideas to improve client experience
• Manage, qualify and distribute incoming sales leads
• Update, clean and manage our CRM database
• Actively engage with our clients to upsell our services

Skills & Qualities

• Educated to a minimum of A-Level or BTEC Standard
• Good interpersonal and communication skills confident on calls and video meetings
• A natural problem solver who enjoys learning new skills and is keen to take responsibility
• Excellent verbal and written English with great attention to detail
• A conscientious worker with a strong work ethic and a can-do attitude
• Comfortable with Google Workspace/Microsoft Office and CRM basics
• Organised, accurate, proactive and ready to work as part of a team
• Interest in design/digital and a career in account management
• Prior office experience in sales, marketing or an office environment would be a bonus

Why join Cleverbox?

• Work in a creative, ambitious design agency with a fun, supportive culture
• Get hands-on training and grow your skills fast with guidance from experienced team members. Great progression opportunities in technical support or project management
• Take part in regular team discussions and CPD opportunities
• A role where no two days are the same - you’ll learn something new every day

This is the perfect role if you’re looking to start your career in a client-focused, creative environment that’s both supportive and social.

To apply: Send your CV and covering letter

Timeline: Initial remote interviews will take place on: Tue 30th Sept 2025

Discover more about Cleverbox and the services they provide at their website

Note: Due to high application volumes, only shortlisted candidates will be contacted. You must be eligible to work in the UK with the minimum required level of experience and live within a one-hour commute of our Bromley studio, BR1 1DG.