Job Title: Customer Consultant tunbridge wells

The Body Shop international limited; Royal Tunbridge Wells; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading beauty retailer in Royal Tunbridge Wells is looking for an individual to support the store management team in driving sales and delivering exceptional customer service. The ideal candidate will have strong interpersonal skills and a passion for the beauty industry, ready to work diverse shifts including evenings and weekends.

Qualifications

• Strong interpersonal skills to build rapport with customers.
• Effective communication and listening skills.
• Genuine passion for the beauty industry.

Responsibilities

• Support the management team in driving sales.
• Deliver exceptional customer service on the shop floor.
• Uphold company values and adhere to policies.

Skills

Interpersonal skills

Customer service experience

Passion for beauty

Job description

To support the store management team in driving sales and profit within the store through the delivery of exceptional customer service on the shop floor at all times. To demonstrate and uphold the values and vision of the company whilst ensuring adherence to company procedures & policies.

Responsibilities:

• Build rapport with customers through strong interpersonal skills; customer service experience is ideal.
• Communicate and listen effectively.
• Show a genuine passion for beauty and the retail industry.
• Maintain open availability for evening, weekend, and holiday shifts.

About The Body Shop:

Founded by Anita Roddick in 1976, The Body Shop has a vision of business as a force for good. Over 40 years later, we continue to pioneer cruelty-free beauty, empowering people and enriching our planet. We are committed to generating positive economic, social, and environmental impact, staying true to our activist roots. Our products are designed to suit every customer's preference, made with natural ingredients, many sourced ethically through Community Trade programmes. By advising customers on their skincare regimes, we help communities build better lives while offering high-quality, ethical products.