Job Coach

Trigon Recruitment Ltd; London; On-site; GBP 31,000 - 37,000; Full time

Job summary

A recruitment agency in London is seeking an experienced Employment Advisor to support individuals with mental health conditions into sustainable employment. The ideal candidate will have experience in employability and understand the barriers faced by clients. This full-time role requires strong organizational and communication skills, with an emphasis on building relationships with local employers and health professionals.

Benefits

25 days annual leave + bank holidays

Option to purchase additional leave

Enhanced pension scheme

Health and wellbeing support

Qualifications

• Experience in employability or vocational support.
• Understanding of challenges faced by individuals with mental health issues.
• Proven ability to build relationships with employers.

Responsibilities

• Manage a caseload of clients with mental health support needs.
• Provide person-centred employment support.
• Build strong employer networks.

Skills

Emotional Intelligence

Relationship Building

Organizational Skills

Communication Skills

Target Achievement

Job description

Overview

Job Title: Employment Advisor

Location: West London (Barnet, Hammersmith & Fulham, Harrow, Hillingdon, Hounslow)

Salary: £31,873 - £36,927 per annum

Contract Type: Permanent

Hours: Full-time

Role Overview: We are seeking dedicated and motivated Employment Specialists to join our team across West London. This is a rewarding and target-driven role supporting individuals with mental health conditions and neurodiverse needs into sustainable, meaningful employment. Working closely with clients, health professionals, employers, and local services, you will deliver the a programme similar to the Individual Placement and Support (IPS) model — a proven, person-centred approach that enables individuals to gain paid employment while improving wellbeing and social inclusion. As an Employment Specialist, you will manage a caseload, provide tailored advice and guidance, and build positive relationships with local employers to create opportunities that match client skills and aspirations. This role requires a strong commitment to equality, diversity, and breaking down barriers to work.

Responsibilities

• Manage a caseload of clients with mental health support needs, including those who are neurodiverse.
• Provide person-centred employment support, including vocational profiling, action planning, job search, and in-work support.
• Build and maintain strong employer networks to secure job opportunities tailored to client skills and preferences.
• Work collaboratively with health professionals, community providers, and referral partners.
• Coach, guide, and support clients throughout their journey into work and during job retention phases.
• Accurately maintain caseload records, progress reviews, and reporting in line with quality standards.
• Meet performance targets related to programme starts, job entries, and job retention.
• Champion inclusion, with a particular focus on supporting neurodiverse individuals to thrive in employment.

Essential / Desirable Criteria

Essential:

• Experience working in employability, vocational support, careers guidance, or related fields.
• Strong understanding of the barriers faced by individuals with mental health conditions and neurodiverse needs.
• Proven ability to build relationships with employers, clients, and partners.
• Strong organisational, IT, and communication skills.
• Ability to work to targets and deadlines in a fast-paced environment.

Desirable:

• Knowledge of the IPS model or supported employment approaches.
• Experience in disability, mental health, or neurodiversity support.
• Understanding of workplace adjustments and inclusive recruitment practices.

Benefits

• 25 days annual leave + bank holidays (rising to 28 days with service)
• Option to purchase additional annual leave
• 2 days paid volunteering leave each year
• Enhanced pension scheme and life assurance (x3 salary)
• Health and wellbeing support, including employee assistance programme and health cash plan
• Access to professional development, apprenticeships, and management programmes