IT & Web Support Specialist (WordPress & Networking)

LONDON ACADEMY FOR APPLIED TECHNOLOGY; Greater London; On-site; GBP 25,000 - 35,000; Full time

Job summary

An educational institution in London is seeking an IT Support Assistant to manage IT operations, support social media platforms, and assist in marketing activities. The ideal candidate will have a Bachelor’s degree in IT or a related field and possess strong communication skills. Responsibilities include troubleshooting IT issues, updating website content, and coordinating marketing communications. This role offers an opportunity for professional development in a dynamic educational environment.

Benefits

CPD and leadership development opportunities

Access to staff wellbeing programmes

Flexible working/annual leave arrangements

Qualifications

• Experience handling social media platforms professionally.
• Exposure to web development is required but not at an advanced level.
• Knowledge of social media boosting, analytics, or digital marketing fundamentals.

Responsibilities

• Provide first-line IT support to staff and faculty across both campuses.
• Update website content using WordPress or CMS.
• Assist in marketing activities including student recruitment campaigns.

Skills

Communication skills

Attention to detail

Multitasking

Basic design experience

Problem-solving mindset

Education

Bachelor’s degree in IT, Computer Science, Marketing, Media, or related field

Tools

Microsoft 365 tools

WordPress

HTML

CSS

Job description

An educational institution in London is seeking an IT Support Assistant to manage IT operations, support social media platforms, and assist in marketing activities. The ideal candidate will have a Bachelor’s degree in IT or a related field and possess strong communication skills. Responsibilities include troubleshooting IT issues, updating website content, and coordinating marketing communications. This role offers an opportunity for professional development in a dynamic educational environment.