IT Technician – Lovely Secondary School Bristol

Marchant Recruitment; Bristol; On-site; GBP 40,000 - 60,000; Full time

Job summary

A modern secondary school in Bristol is seeking a proactive IT Technician to provide frontline technical support in a fast-paced environment. This full-time, permanent position offers a chance to work in a supportive team dedicated to digital learning innovation. Responsibilities include troubleshooting hardware and software issues, maintaining classroom technology, and administering user accounts. Ideal candidates will have strong technical skills, a customer-focused attitude, and previous IT support experience. Salary is dependent on qualifications and experience.

Benefits

Strong ICT leadership and development plans

Excellent CPD opportunities

Supportive team culture

Positive working environment

Qualifications

• Previous IT support experience, ideally in an educational environment.
• Confident troubleshooting skills and a methodical approach to problem-solving.
• Ability to manage workload and prioritize tasks under pressure.

Responsibilities

• Provide technical support to staff and students.
• Troubleshoot hardware, software, and network issues.
• Maintain and update desktops and classroom devices.
• Assist with AV equipment and classroom technology.
• Administer user accounts and permissions.
• Document issues and solutions for ICT services.

Skills

Technical knowledge of Windows

Office 365

Networking

Customer-focused attitude

Troubleshooting skills

Communication skills

Education

Relevant IT qualifications (e.g. CompTIA, Microsoft, Cisco)

Job description

We are currently seeking a proactive technically skilled and confident IT Technician to join a modern and forward-thinking secondary school in Bristol. This is a full-time permanent position commencing January 2026 offering an excellent opportunity for an IT professional who enjoys problem-solving and working in a fast-paced supportive environment.

About the School

The school is recognised for its commitment to digital learning innovation and high-quality technical support for both staff and students. Technology underpins many aspects of teaching learning and administration and the ICT team plays an integral role in the day-to-day operation of the school.

Benefits

• Strong ICT leadership and clear development plans for infrastructure
• Excellent CPD and opportunities to build new skills and certifications
• Supportive systems and a team culture that encourages collaboration and initiative
• A positive working environment where technical staff are valued

About the Role

As IT Technician you will be a key member of the schools ICT support team.

Responsibilities

• Providing frontline technical support to staff and students responding to helpdesk queries efficiently and professionally
• Troubleshooting and resolving hardware, software and network issues across the school site
• Maintaining desktops, laptops, tablets and classroom devices ensuring they are updated and functional
• Supporting AV equipment, interactive whiteboards, projectors and sound systems in teaching spaces
• Administering user accounts, password resets, access permissions and basic network management tasks
• Assisting with system upgrades, new software deployments, device imaging and long-term ICT projects
• Documenting issues, solutions and asset information to help maintain an accurate and efficient ICT service
• Supporting whole-school digital initiatives including online learning platforms and cloud-based tools

Experience and Qualifications

• Previous IT support experience (experience within an education environment is advantageous but not essential)
• Strong technical knowledge of Windows, Office 365, networks and peripheral devices
• Confident troubleshooting skills with a logical methodical approach to problem-solving
• Excellent communication skills and a customer-focused attitude
• Ability to manage workload, prioritise tasks and remain calm under pressure
• Relevant IT qualifications (e.g. CompTIA, Microsoft, Cisco) are desirable but not essential particularly if experience is strong

Salary

Support staff scale dependent on experience and qualifications.

Application

To be considered for this IT Technician position in Bristol please forward your CV at your earliest convenience.