It Technician Apprentice

Magdalen College School, Oxford; Oxford; On-site; GBP 18,000 - 22,000; Full time

Job summary

A prestigious independent school in Oxford is offering an apprenticeship as an Azure Cloud Support Specialist. This role involves providing technical support and managing software and hardware for students and staff. Apprentices will earn qualifications from Microsoft while gaining hands-on experience in cloud technologies and IT projects. The position includes a 35-hour work week with free lunches provided on site.

Benefits

Free lunch on site

Professional qualifications from Microsoft

Qualifications

• Provide frontline technical support for staff and students.
• Deploy and maintain software ensuring systems are optimized.
• Monitor and process IT helpdesk requests.

Responsibilities

• End-user support via the IT helpdesk system.
• Ensure the availability and proper functioning of key hardware.
• Assist with IT projects as directed.

Skills

Technical support

Software deployment

Hardware management

Audio-visual support

Project assistance

Tools

Microsoft Azure

Microsoft 365

Windows 10

Linux

PowerShell

AWS

Job description

Magdalen College School is a prestigious independent day school located in Oxford, England.

90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average.

Responsibilities

• End-user support: Provide frontline technical support and troubleshooting for staff and students, primarily via the IT helpdesk system.
• Software deployment & maintenance: Deploy and maintain software on school PCs, ensuring systems are up-to-date and optimised.
• Hardware management: Ensure the availability and proper functioning of key hardware devices such as PCs, monitors, printers, and audio-visual equipment.
• AV support: Assist the AV Technician as needed with maintaining and supporting audio-visual equipment for school events and activities.
• General IT support: Monitor and process IT helpdesk requests, respond to user queries, and provide 1-1 instructions on standard school software packages.
• Project support: Assist with or take responsibility for IT projects as directed by the Director of IT or other senior team members.
• Other duties: Undertake any other duties as necessary to ensure the IT department operates effectively.

Why choose our Azure Cloud Support Specialist apprenticeship?

The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation.

This new Microsoft apprenticeship is part of QA's drive to support Microsofts Get On 2021 campaign, a five-year initiative to help 1.5 million people build careers in technology and help 300,000 connect to tech job opportunities.

QA's Azure Cloud Support Specialist Level 3 apprenticeship programme enables the apprentice to:

• Learn on-premises and cloud-enabled technologies and services
• Learn technical content that aligns to and is relevant to employers and the market
• Gain an Azure Fundamentals Qualification and a Microsoft 365 fundamentals qualification
• Get an introduction to Windows, Linux and PowerShell

Tools and technologies learned

Learners will learn to use Microsoft Azure, Microsoft 365, Windows 10, AWS, Linux, PowerShell.

8:15am – 5pm, Monday to Friday with an hour for lunch, free lunch provided on site.