IT Technician

Set2Recruit; Swindon; On-site; GBP 26,000 - 30,000; Full time

Job summary

A recruitment agency is seeking an IT Technician to provide on-site support across schools in Swindon. The role requires 1-3 years of IT experience, particularly in an education setting. Responsibilities include troubleshooting, equipment setup, and user account management. This full-time position offers a salary between £26,000-£30,000 annually, plus mileage reimbursement.

Qualifications

• 1-3 years’ experience in an IT support role.
• Strong knowledge of Windows OS and Office 365.
• Familiarity with networking principles (DNS, DHCP, TCP/IP).
• Excellent communication and problem-solving skills.

Responsibilities

• Provide 1st and 2nd line support across multiple school sites.
• Troubleshoot hardware, software, and network issues.
• Set up and maintain IT equipment, including laptops and printers.
• Support user account management in Active Directory.

Skills

Communication skills

Problem-solving skills

Knowledge of Windows OS

Basic networking

Tools

Active Directory

Office 365

Job description

Overview

Job Title: IT Technician

Location: Swindon (multi-site support across local schools)

Salary: £26,000-£30,000 per annum + mileage

Contract: Full-time, Permanent

About the Role: We are currently seeking a proactive and customer-focused IT Technician to provide on-site IT support across a group of schools in the Swindon area. This is a fantastic opportunity for someone with 1–3 years of experience in a school or education IT environment who enjoys a hands-on, varied role.

Responsibilities

• Provide 1st and 2nd line support to staff and students across multiple school sites
• Troubleshoot and resolve hardware, software, and network issues
• Set up and maintain laptops, desktops, printers, projectors, and interactive whiteboards
• Support with user account creation, password resets, and access control (Active Directory)
• Assist with maintaining and updating IT asset records
• Escalate complex issues to senior technicians or third-party providers where necessary
• Work within SLAs and ensure consistent service delivery across sites
• Travel between school sites (mileage reimbursed)

Requirements

• 1–3 years’ experience in an IT support role, ideally within a school or education setting
• Strong knowledge of Windows OS, Office 365, and basic networking (DNS, DHCP, TCP/IP)
• Familiarity with Active Directory and Group Policy
• Excellent communication and problem-solving skills
• Ability to work independently and manage time effectively across multiple locations

Note: Unfortunately my client cannot provide sponsorship so all applicants must be UK passport holders.

If you’re interested in learning more, please click “Apply Now” or send your CV directly for immediate consideration. A member of our team will be in touch shortly to discuss your experience and provide full details.

Set2 Recruit is acting as an Employment Agency in relation to this vacancy.