IT Technician

TechNET IT; Greater London; On-site; GBP 60,000 - 80,000; Full time

Job summary

An established educational organization in North London seeks an IT Technician for a short-term contract. The ideal candidate will provide on-site, hands-on IT support across a diverse user base of staff and students. Responsibilities include building and configuring devices, providing technical assistance, and managing user accounts. This role requires a strong customer focus, experience with Microsoft products, and excellent troubleshooting skills during a 40-hour week between 8am to 5pm.

Qualifications

• Hands-on experience in IT support.
• Ability to provide face-to-face technical assistance.
• Knowledge of iPad/iOS device management.

Responsibilities

• Deliver first-class IT support to staff and students.
• Build and configure desktop and laptop devices.
• Maintain documentation and update tickets.

Skills

Customer-focused IT support

Microsoft Windows 10 / 11

Microsoft Office / O365

Active Directory

Network troubleshooting

Tools

Active Directory

Intune

SCCM

Job description

IT Technician - Contract (On-Site, £150-£200 per day)

Overview

We are supporting an established educational organisation in North London who require an IT Technician on a short-term contract basis. This role provides hands‑on support across a diverse user base consisting of staff and students. The ideal candidate will be capable of hitting the ground running with minimal handover, providing high‑quality customer‑focused IT support.

This position is fully on‑site, covering a 40‑hour week between 8am‑5pm on a rota basis.

Key Responsibilities

• Deliver first‑class, customer‑focused IT support across staff and student users
• Provide face‑to‑face technical assistance for day‑to‑day IT issues
• Build, image, patch and configure desktop and laptop devices
• Support and manage iPads / iOS devices and other hardware
• Configure printers, networked devices and peripherals
• Create and manage user accounts via Active Directory and O365
• Support with starters and leavers, including provisioning and access control
• Update tickets, maintain accurate documentation and follow process
• Escalate issues appropriately to senior members of the team
• Participate in small IT projects where required
• Offer general guidance and advice on IT best practices to end users

Key Technologies

• Experience supporting several of the following is preferred :
• Microsoft Windows 10 / 11
• Microsoft Office / O365 / SharePoint Online
• Active Directory / Group Policy
• Intune or SCCM (beneficial, not essential)
• iPads / iOS Management
• Networking basics (patching, Wi‑Fi support)
• Desktop / laptop hardware troubleshooting
• Network printing
• Experience in education environments (beneficial)