IT Support Technician

MCS Group; Lisburn; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading recruitment agency in Lisburn seeks an experienced IT Support Technician to enhance their IT team. The role involves providing technical support for various systems and applications. Candidates should have at least 2 years of experience in IT support, possess strong technical and communication skills, and hold an HNC or higher in a computer-related field. This role offers a chance to develop your technical skills while contributing to impactful IT projects.

Qualifications

• 2+ years' experience in IT support.
• Valid driving licence or access to suitable transport.

Responsibilities

• Provide technical support for applications.
• Manage access controls and system security.
• Install and support hardware and software.
• Conduct data analysis and system development.
• Work with suppliers on new solutions.
• Help shape IT policies and procedures.

Skills

Networking and domain administration

Hardware/software installation & maintenance

IT communications

End-user support in a multi-user environment

Knowledge of Windows client-server environments

Strong organisational skills

Attention to detail

Education

HNC (or higher) in a computer-related subject

Job description

IT Support Technician
Location: Lisburn, Northern Ireland
Salary/Grade: Scale 4 / £13.54p/h
Hours: 36.25 hrs per week.
Contract: Up to 6 months, with the possibility to extend
Are you an experienced IT Support Technician looking to take the next step in your career? We're recruiting for a skilled professional to join a busy IT team, providing technical and customer-focused support across a wide range of business-critical applications and systems.

The Role

As IT Support Technician, you'll play a key part in ensuring their IT services run smoothly. From supporting line-of-business applications (HR, finance, procurement, operational systems) to desktop support, system integration, and data services, you'll deliver a professional and efficient service to colleagues across the organisation.
You'll be involved in:

• Providing technical support for applications, databases, and user accounts.
• Managing access controls and ensuring systems remain secure and available.
• Installing, maintaining, and supporting hardware and software.
• Conducting data analysis and contributing to system development.
• Working with suppliers to test and implement new solutions.
• Helping shape IT policies, procedures, and standards.

About You

We're looking for someone who can combine strong technical ability with excellent communication and customer service skills.
Essential:

• HNC (or higher) in a computer-related subject.
• 2+ years' experience in:
• Networking and domain administration
• Hardware/software installation & maintenance
• IT communications
• End-user support in a multi-user environment
• Knowledge of Windows client-server environments and application support.
• Strong organisational skills and attention to detail.
• Ability to work both independently and as part of a team.

Valid driving licence or access to suitable transport.
Desirable:

• Experience working within the public sector or local government.

Why Apply?

This role offers the chance to work on varied and impactful IT projects, support modern systems, and play a key role in improving how technology supports the organisation. You'll develop your technical skills while contributing to services that directly support communities.

To speak in absolute confidence about this opportunity please send an up-to-date CV via the link provided or contact Recruitment Consultant Daire O'Connor at MCS Group on 02896935515 or [e-mail].
Even if this position is not right for you, we may have others that are. Please visit MCS Group to view a wide selection of our current jobs.