IT Support Engineer — Systems, Security & Uptime

Jago Consultants; Nottingham; On-site; GBP 23,000 - 27,000; Full time

Job summary

A family-run monitoring services company in Nottingham is seeking an IT Support Engineer to maintain and support diverse IT systems across the organization. The successful candidate will be involved in troubleshooting, resolving technical issues, and providing user support. Ideal for individuals with a degree in IT or equivalent experience and strong technical skills in various IT areas. Competitive salary of £23,000 – £27,000 depending on experience, alongside career progression opportunities.

Benefits

20 days holiday + bank holidays

Pension Scheme

Parking on site

Career Progression

Qualifications

• Understanding monitoring and maintaining a healthy system environment.
• Knowledge or experience within the Alarm Receiving Centre industry is desirable.
• Full UK driving license and access to a car.

Responsibilities

• Serve as the first point of contact for users seeking technical assistance.
• Install and configure computer systems and hardware.
• Provide ongoing support across the business infrastructure.

Skills

Strong technical knowledge across all areas of IT and Systems

Analytical critical thinking skills

Effective communication and collaboration skills

Education

HNC or Degree in associated IT discipline or equivalent experience

Tools

Active Directory and Group Policy

Hyper V / VMware

Cisco Meraki

Microsoft 0365

Fortigate Firewalls

Job description

A family-run monitoring services company in Nottingham is seeking an IT Support Engineer to maintain and support diverse IT systems across the organization. The successful candidate will be involved in troubleshooting, resolving technical issues, and providing user support. Ideal for individuals with a degree in IT or equivalent experience and strong technical skills in various IT areas. Competitive salary of £23,000 – £27,000 depending on experience, alongside career progression opportunities.