IT Support Engineer

YourRecruit; Reigate; On-site; GBP 35,000 - 40,000; Full time

Job summary

A leading recruitment agency is seeking an IT Support Assistant to provide first-line support for various IT issues. This role requires onsite work in Reigate and offers a competitive salary of £35,000 - £40,000 per year, along with benefits such as a yearly bonus, company pension, and employee discounts. Ideal candidates will have 1-2 years of IT support experience and a genuine interest in technology.

Benefits

Competitive salary with yearly bonus

Company pension

Employee discounts

Health & wellbeing programme

Enhanced maternity and paternity leave

Sick pay

Free on-site parking

Qualifications

• 1-2 years' IT support experience is preferred.
• Hands-on experience with hardware, software, and networking.
• Self-motivated and organized with strong teamwork skills.

Responsibilities

• Act as first-line support for IT issues.
• Set up and maintain hardware and software.
• Troubleshoot network connectivity problems.
• Assist with Active Directory tasks.

Skills

Interest in IT

Knowledge of Windows systems

Problem-solving skills

Experience with Microsoft Office

Education

Relevant education in IT

Tools

PowerShell

Python

Job description

Overview

Job Title: IT Support Assistant

Location: Reigate (on-site, Monday to Friday)

Type: Full-time, Permanent

Salary: £35,000 - £40,000 per year (plus bonus and benefits)

Benefits: Competitive salary with yearly bonus, Company pension, Employee discounts, Health & wellbeing programme, Enhanced maternity and paternity leave, Bereavement leave, Sick pay & Free on-site parking

Responsibilities

• Act as first-line support for hardware, software, and network issues.
• Set up and maintain laptops, desktops, mobile devices, and printers.
• Provide user support for common applications, including Microsoft Office.
• Carry out routine system checks, maintenance, and updates.
• Assist with Active Directory tasks such as account creation and password resets.
• Troubleshoot wired and wireless network connectivity problems.
• Support IT-related projects and system upgrades.
• Learn and assist with database systems, contributing to automation and process improvements.

Skills and Qualifications

• Genuine interest in IT with hands-on experience (work, study, or personal projects).
• Basic knowledge of Windows systems, PC hardware, networking, and Active Directory.
• Confident with Microsoft Office and standard software.
• Strong problem-solving skills and ability to explain technical issues clearly.
• Self-motivated, organised, and a good team player.
• 1-2 years' IT support experience and relevant education.
• Exposure to scripting (PowerShell, Python) and relational databases (Desirable).
• Reliable, proactive, and patient when supporting users (Desirable).

Application and Equal Opportunity

Interested? Please send your CV in Word format only. Please only apply if you are already eligible to work in the UK.

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Due to high response volumes, we may not respond to every application. Short-listed candidates will be contacted for this role. If you haven heard from us within 7 days, please assume you have been unsuccessful on this occasion. We may keep your details on file for future roles.

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