IT Support Apprentice: Software Helpdesk & Setup

Candidate Source; England; On-site; GBP 18,000 - 24,000; Full time

Job summary

A growing software company is seeking an IT Support Apprentice to join its expanding team in Waddesdon. This role involves providing remote support, implementing software, and testing prior to releases. Ideal candidates will have excellent communication skills and a willingness to learn, with previous experience in a business-to-business environment. This position is office-based, requiring proximity to the office. Regular training will be provided to enhance knowledge and skills.

Qualifications

• Excellent communication skills with a desire to learn.
• Previous work experience ideally within a business-to-business environment.
• Good working knowledge of Microsoft Office and dataset tools.

Responsibilities

• Providing telephone, email, and remote login support for the product.
• Implementing the software and setting up data and reports as required.
• Carrying out testing of the software prior to releases.

Skills

Excellent communication skills

Desire to learn

Good working knowledge of Microsoft Office

Understanding of dataset tools

Job description

A growing software company is seeking an IT Support Apprentice to join its expanding team in Waddesdon. This role involves providing remote support, implementing software, and testing prior to releases. Ideal candidates will have excellent communication skills and a willingness to learn, with previous experience in a business-to-business environment. This position is office-based, requiring proximity to the office. Regular training will be provided to enhance knowledge and skills.