IT support and deployment technician

We Are Workforce Ltd; Elmley Lovett; On-site; GBP 25,000 - 27,000; Full time

Job summary

A Droitwich-based IT company is seeking an experienced IT support and deployment technician. In this varied role, you will provide on-site support, troubleshoot issues, and assist with installations. The ideal candidate will have strong diagnostic skills and relevant certifications. This position offers a competitive salary of £25,000 - £27,000 depending on experience.

Qualifications

• Experience in on-site IT support.
• Excellent problem-solving and analytical skills.
• Good written and verbal communication skills.

Responsibilities

• Provide workstation support and troubleshooting.
• Perform installations of EPOS systems.
• Conduct troubleshooting of network connections.

Skills

Experienced Technical Professional

Skilled Trouble-Shooter

Skilled Communicator

Excellent diagnostic skills

Education

MCDST - Microsoft Certified Desktop Support Technician

Other Relevant Industry Certification

Tools

Microsoft Office Suites (Office 365)

Cable analysers

Job description

Overview

An excellent opportunity has arisen for an IT support and deployment technician to join an established and successful Droitwich-based business. This growth presents a chance for a talented individual to contribute to the company’s continued success.

A desirable position within a busy, energetic, friendly and highly capable IT support team awaits the right candidate.

• You will be defined by the following:
• An Experienced Technical Professional
• A Skilled Trouble-Shooter
• A Skilled Communicator
• Committed to providing Quality Service

Job Role / Essentials

The IT support and deployment technician role is varied and will include on the job training. Duties include:

• Call outs to go to site to help clients through setup or resolve issues
• Workstation support and trouble shooting
• Excellent diagnostic, problem-solving and analytical skills
• Basic Network and Internet Support including Associated Hardware
• Microsoft Office Suites (Office 365 Desirable)
• Typical IT Hardware Maintenance and Support
• Good written English and Grammar communication skills are essential
• Good telephone manner is essential
• Full clean UK DL, own transport is preferred however a company Van will be accessible
• Installation/ Set up of EPOS systems
• installation, commissioning & testing of various structured cabling infrastructure solutions, cat 5e & cat 6
• Preform troubleshooting of network connections and cabling within a commercial environment
• Installation of cable containment, trunking, tray work etc
• Hands on experience with common cable analysers

Tools and communication equipment will be provided

Desirable qualifications

• MCDST - Microsoft Certified Desktop Support Technician
• Other Relevant Industry Certification
• Full PPE & First Aid Training

Interviews available immediately.

Working Hours: 37.5

Annual figure: £25,000 - £27,000 dependant on experience