IT specialists (all genders)

REINERT Logistic GmbH & Co. KG; Manchester; Hybrid; GBP 30,000 - 40,000; Full time

Job summary

A logistics company in Manchester is seeking an IT Support Specialist to be the first point of contact for employee IT-related inquiries. The ideal candidate will have completed IT training or have practical experience in 1st level support. Responsibilities include troubleshooting technical issues, coordinating with service providers, and documenting processes. This role offers flexible working hours, a supportive team environment, and various training opportunities for career development.

Benefits

Flexible working hours

Performance-based pay

Training and development opportunities

Friendly team atmosphere

Qualifications

• Completed IT training or practical experience in 1st level support.
• Familiarity with IT support for PCs, notebooks, tablets, and smartphones.
• Strong analytical thinking skills and ability to grasp technical problems.

Responsibilities

• Act as the first point of contact for IT support.
• Assist employees with questions about IT systems.
• Coordinate warranty and service work with external providers.

Skills

IT support

Troubleshooting

Analytical thinking

Team collaboration

Flexibility

Education

IT training or practical experience in 1st level support

Tools

PCs

Notebooks

Tablets

Smartphones

Networking Technologies

Job description

Base data

We are looking for

• Become the first point of contact for our employees and contribute your expertise to IT support! You are the problem solver who passionately and diligently assists with questions about our IT systems.
• You love tackling technical challenges and are a master at troubleshooting. Coordinating warranty and service work with external providers is a breeze for you. You enjoy sharing your knowledge and helping others understand new IT solutions.
• With a clear head, you analyze logs and document all processes within our infrastructure. You are a proactive individual who implements established procedures and creates relevant work instructions.

We are offering

• A dynamic work environment with targeted support for your specialist skills.
• Become part of a motivated team that values and supports your ideas.
• Flexible working hours including home office and performance-based pay await you.
• We support your development through various training opportunities and individual career paths.
• Look forward to a pleasant atmosphere in an established medium-sized company with flat hierarchies.

Required

• You have completed IT training or have practical experience in 1st level support.
• You are familiar with IT support for PCs, notebooks, tablets and smartphones as well as basic network technologies (LAN, WLAN, active network components).
• With your communicative manner, you are a team player and tackle tasks with full enthusiasm.
• You possess strong analytical thinking skills and the ability to quickly grasp technical problems.
• Flexibility is a matter of course for you – being on call and occasional business trips are no problem for you.
• Driving licence class B