IT Solutions Manager

Healix; Esher; On-site; GBP 50,000 - 70,000; Full time

Job summary

A healthcare risk management company in Esher is seeking an IT Solutions Manager to support the Group CTO in project management and stakeholder engagement. The ideal candidate will excel at managing multiple tasks, possess strong communication skills, and have experience in business analysis and supplier management. This role is critical to the ongoing transformation and organization of IT initiatives within the company.

Qualifications

• Excellent communicator with strong presentation skills.
• Able to manage multiple tasks and projects simultaneously.
• Experience dealing directly with senior management and clients.

Responsibilities

• Work closely with the Group CTO on initiatives and logistics.
• Define procedures and processes to create order.
• Facilitate meetings and analyze business requirements.

Skills

Project management and delivery

Stakeholder management

Business analysis

Supplier identification and due diligence

Management of many tasks of varying sizes simultaneously

Tools

Reporting and SQL

Job description

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IT Solutions Manager

About Healix

Healix safeguards people's health and wellbeing in every corner of the world. We offer international risk management and assistance services around the globe and employee healthcare benefits within the UK. Our purpose is to help people in difficult situations - whether that's a cancer diagnosis, a need for medical assistance when they're far from home or being caught up in conflict or natural disaster. We talk to them, support them, and make sure they get the help they need. As a result, we have an impressive list of clients - ranging from governments, broadcasters, NGOs to international corporations, major insurers and more.

Position Overview

The purpose of this role is to work closely with and support the Group CTO in the identification, analysis, definition, implementation and facilitation of primarily non-system solutions. This role has a broad remit that could include for example: identifying the key stakeholders of an issue, producing a shortlist of potential suppliers, running a project from inception to delivery and organising internal meetings. This role will be at the leading edge of change in the IT department, supporting the advancing IT strategy, whilst working with the BAU operational and productproject management teams.

As we are expecting a high number of applications for this role, the advert may close before the advertised date.
Person specification

This person must have the following skills:

• Project management and delivery
• Management of many tasks of varying sizes simultaneously (10+)
• Business analysis
• Supplier identification and due diligence
• Stakeholder management
• Experience dealing directly with senior management and clients

This person would benefit from knowledge in the following areas:

• Medical Assistance and Travel Risk Management
• Matrix management
• Reporting and SQL
• Experience dealing with C-Suite

This person must be:

• An excellent communicator
• A diplomatic leader who can quickly get people on side
• Delivery and Detail Focused
• A self-motivated and personable individual able to work with minimal supervision and take responsibility for their functional area
• Able to be proactive but also to take direction
• Methodical and structured in approach to analysing problems and producing solutions
• Able to influence decisions through reasoned argument
• Excellent in documentation and presentation skills
• Quick to build relationships and earn respect through sound judgement and a positive attitude
• Committed to getting the job done

About the role

Responsibilities

Working closely with the Group CTO, facilitating initiatives and providing ongoing logistical support

• Diving into confusing situations and creating order from chaos
• Defining procedures and processes
• Identifying key stakeholders in emerging situations
• Running projects NOTE: General IT Development projects will be run by the Product Management team. This role will be more focused on process and organisational projects that are not directly involving system development.
• Facilitating meetings and organising workshops
• Analysing business requirements
• Working with suppliers
• Resolution of issues
• Communication with the business, Clients and Third Parties
• Work with wider IT team, the business and suppliers
• Supporting ongoing IT delivery as a member of the IT Senior Leadership Team

About the company

All around the world, Healix safeguards people's health and wellbeing.

Required Criteria

• Ability to manage many tasks of varying sizes simultaneously (10+)
• Supplier identification and due diligence
• Stakeholder Management

Desired Criteria

• Experience in Medical Assistance and Travel Risk Management
• Experience in dealing with C-Suite

Skills you'll need