IT Solutions Integration Engineer (12 month FTC)

Uber Boat by Thames Clippers; England; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading transportation service provider is seeking a hands-on technical professional for a fixed-term contract role within their IT team. The position focuses on creating a customer database and integrating various systems to enhance user experience. Candidates should have strong system integration knowledge, API development skills, and experience managing projects in IT environments. This role offers an opportunity to shape project requirements, oversee design assurance, and collaborate closely with third-party vendors on implementation.

Qualifications

• Strong hands-on experience in system integration, API development, and database technologies.
• 7-10 years of experience in system integration as part of technology projects.
• Knowledge of data security standards and GDPR compliance.

Responsibilities

• Define project requirements and technical specifications for the customer database and API integrations.
• Oversee solution design assurance and quality implementation.
• Manage deliverables with third-party outsourcers.

Skills

System integration

API development

Database technologies

Problem-solving

Stakeholder management

Education

Degree-level qualification in IT or related discipline

Project management certifications (Prince2/Agile)

Tools

Microsoft Azure

Microsoft 365

Modern API frameworks

Job description

JOB SUMMARY

This is Fixed Term Contract for a hands‑on technical role within the IT team, focused on delivering a strategic project to create a customer database acting as a central repository. The solution will integrate with other retail systems via APIs to enable user authentication and store customer loyalty and personalisation attributes.

Once the basic customer repository is in place, the role will lead a portfolio of mini-projects to integrate various customer-facing systems, ensuring seamless connectivity and enhanced user experience.

The role will help shape project requirements and use cases, oversee design assurance, and work closely with a third-party outsourcer for implementation. It will also manage implementation issues, ensure timely rectification, and lead testing activities to guarantee successful delivery.

QUALIFICATIONS & EXPERIENCE

• Strong hands‑on experience in system integration, API development, and database technologies.
• Proven track record in project engineering or technical delivery roles within IT environments.
• Ability to translate business requirements into technical solutions and oversee implementation.
• Excellent problem‑solving and analytical skills, with attention to detail.
• Strong communication and stakeholder management skills, including working with external vendors.
• Proactive, action‑driven, and comfortable in a fast‑paced environment.
• 7- 10 Years experience of System Integration as part of technology projects
• Helpful but not essential to have experience with customer data platforms, loyalty systems, or personalisation engines.
• Working knowledge of Microsoft Azure, M365, and modern API frameworks.
• Familiarity with data security standards and GDPR compliance.
• Desirable to have a degree‑level qualification in IT or related discipline and project management certifications (Prince2 / Agile).

KEY RESPONSIBILITIES

• Collaborate with stakeholders to define project requirements, use cases, and technical specifications for the customer database and API integrations.
• Oversee solution design assurance, ensuring alignment with business objectives and technical standards.
• Act as the primary technical liaison with third‑party outsourcers, managing deliverables and ensuring quality implementation.
• Monitor and manage implementation issues, coordinating resolution and maintaining project timelines.
• Develop and execute testing plans, including integration, performance, and user acceptance testing.
• Ensure robust API connectivity between the central repository and retail systems for authentication and personalisation features.
• Lead subsequent mini‑projects to integrate additional customer‑facing systems into the central repository.
• Provide technical input to governance processes and report on project progress, risks, and mitigation plans.
• Support post‑implementation activities, including troubleshooting and optimisation.
• Work closely and develop relationships.

BEHAVIOURAL COMPETENCIES :

• Analytical
• Proactive / Hands On
• Logical / Systematic
• Communication
• Practical
• Organisational skills
• Problem Solver
• Resourceful

LOCATION AND TRAVEL

Located at Clipper House, Trinity Buoy Wharf.