IT Sales Administrator

Additional Resources; United Kingdom; Hybrid; GBP 35,000 - 40,000; Full time

Job summary

A well-established IT solutions provider in the United Kingdom is seeking an IT Sales Administrator to support operations across sales, purchasing, and finance. The ideal candidate will possess experience in IT sales roles and strong organizational skills. This position offers a competitive salary between £35,000 and £40,000, alongside hybrid working opportunities after probation. Responsibilities include managing sales support, order processes, and customer inquiries within a collaborative team environment.

Benefits

Competitive salary

Career development opportunities

Collaborative team environment

Qualifications

• Experience in a similar role such as IT Sales Administrator or Operations Coordinator.
• Experience within an IT reseller or technology-led organization.
• Ability to handle multiple tasks in a fast-paced environment.

Responsibilities

• Support day-to-day sales, purchasing, finance, and customer operations.
• Manage sales support, order management, and customer inquiries.
• Maintain system records and ensure compliance with contracts and SLAs.

Skills

Sales support

Microsoft 365 (Outlook, Excel, Word)

CRM systems

Organizational skills

Ability to manage multiple tasks

Job description

An opportunity has arisen for an IT Sales Administrator to join a well-established IT solutions provider (Reseller), supporting SME and enterprise clients with hardware, software, cloud services, and managed IT support.

As an IT Sales Administrator, you will be supporting day-to-day operations of the business across sales administration, purchasing, finance, and customer operations. This role offers salary range of £35,000 - £40,000 and hybrid working options after probation.

You will be responsible for:

• Sales support including pricing, documentation, deal registration, and order status updates.
• End-to-end order management, from placement to delivery, with accurate CRM and system records.
• Vendor and distributor liaison for pricing, availability, lead times, and portal management.
• Licence, subscription, maintenance, and renewal tracking with proactive notifications.
• Invoicing, supplier invoice matching, margin tracking, and deal reconciliation.
• Credit control support, payment chasing, and coordination with finance/accounting systems.
• First-line customer support: enquiries, ticket logging, engineer scheduling, and issue escalation.
• Contract, SLA, database, and compliance (including GDPR) management.

What we are looking for:

• Previously worked as an IT Sales & Operations Administrator, IT Sales Administrator, IT Operations Administrator, Sales Support Administrator (IT Reseller), Sales Administrator (IT Reseller), Operations Administrator, Sales Administrator, Sales Support Administrator, Operations Coordinator, Support Coordinator or in a similar role.
• Experience as a Sales Administrator, Operations Administrator or Sales Support Administrator within an IT reseller, MSP, IT solutions provider, or other technology‑led organisation.
• Skilled in Microsoft 365 (Outlook, Excel, Word).
• Strong administrative and organisational skills.
• Ability to manage multiple tasks and priorities in a fast‑paced environment.
• Experience using CRM systems (e.g. HubSpot, Salesforce) would be desirable.

What's on offer:

• Competitive salary
• Opportunity to grow within a fast‑moving IT business
• Supportive and collaborative team environment
• Exposure to leading technology vendors and solutions
• Ongoing career development opportunities

If you're a polished, ambitious IT reseller professional ready to step into leadership or already managing a team and want more influence and reward this is a standout opportunity.

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