IT Project Manager

QBE; Greater London; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading insurance firm based in London is looking for an IT Project Manager to deliver key projects in the Claims and Operations space. The successful candidate will oversee project delivery, manage budgets, and maintain stakeholder relationships. Key responsibilities include developing business cases and ensuring smooth transitions into day-to-day operations. This permanent role offers a hybrid working environment and a competitive benefits package.

Benefits

30 days holiday a year

Flexible working options

Pension plan with 10% employer contributions

Responsibilities

• Spearhead and oversee the end-to-end management of projects.
• Work with the Transformation Office to develop and present business cases.
• Create and manage project and resource plans.
• Develop communication strategies for project stakeholders.
• Set and manage project budgets to ensure costs remain within limits.
• Identify and manage project risks and issues.
• Build relationships with internal teams and external suppliers.

Skills

Commercial Acumen

Critical Thinking

Delivery Management

Stakeholder Management

Team Management

Risk Management

Process Improvements

Project Management

Education

Qualifications in Programme/Project Management

Job description

Primary Details

Time Type: Full time

Worker Type: Employee

The purpose of this role is to support the end to end delivery of IT projects. This includes all aspects of project delivery from scoping to embedding with the customer using QBE methodologies and processes. The incumbent must be able to understand and raise awareness of business vision, strategy, goals and tactics in IT, and share IT vision, strategy and goals in their assigned business projects.

IT Project Manager

• Location: London
• Type: Permanent, full time
• Hybrid role, happy to talk flexible working

The Opportunity

QBE Europe are recruiting a Project Manager to join our team on a full time, permanent basis focusing on change in the Claims and Operations space.

You will be responsible for planning, executing and overseeing key projects or workstreams within a larger programme of work. You will manage cross-functional teams and vendors and work closely with business stakeholders to ensure projects are delivered on time, within scope and budget. These projects usually cost in the region of £1-2m, some more technically focused than others. All require clear communication and careful management of any changes.

Having the right to work in the UK is a requirement for this role. QBE may consider sponsorship at its discretion.

About QBE

At QBE, we get to the heart of what matters for our customers. And we do it all with a human touch.

We’rean international insurer with more than 13,000 people working across 26 countries – which meanswe’rebig enough for your ambitions, yet small enough for you to make a real impact.It’san exciting time.We’rebuilding momentum towards our vision to become the most consistent and innovative risk partner.

What if you could have a positive impact – at work and in the world? As part of the QBE team,you’llget to spend every day working with people who are passionate,talentedand kind.

Your new role

• Spearhead and oversee the end-to-end management of projects, ensuring successful delivery within scope, time and budget. Then ensuring smooth transition into day-to-day operations
• Work with the Transformation Office to understand and shape initiatives, develop and present business cases clearly outlining project timelines, costs, and benefits for approval to proceed.
• Create and manage project and resource plans to ensure successful delivery of business requirements.
• Develop communication strategies to keep all relevant teams informed with key messages.
• Set, manage and report on project budgets, ensuring costs stay within agreed limits.
• Identify and effectively manage project risks and issues, implementing solutions and coordinating testing to ensure alignment with project goals.
• Identify and manage dependencies with other projects or internal business areas/stakeholders.
• Build and maintain strong relationships with internal teams, external suppliers and business stakeholders to ensure project success.
• Lead and support the project team, manage third-party resources, and ensure effective coordination of project tasks and responsibilities.
• All stages of delivery to align to project assurance standards

About you

• Proven experience in project management, ideally within the insurance or financial services sector.
• Great leadership, organizational, and communication skills.
• Ability to maintain objectivity and fairness, always reflecting the facts and offering a balanced view.
• Stay ahead of potential issues, taking proactive action to prevent or mitigate problems before they arise.
• Build and manage great relationships with stakeholders, understanding their needs and resolving any issues effectively.
• Respond to shifting priorities with urgency and a strong sense of drive.
• Communicating openly and honestly, fostering a culture of transparency and trust.
• Creation of clear, impactful reports, proposals, and presentations that engage and inform.
• Experience of managing project budgets effectively, ensuring financial awareness throughout the project lifecycle.
• Lead and motivate teams, maximizing the potential of multi-skilled resources to achieve successful outcomes.
• Qualifications in Programme/Project Management desirable

Benefits

We offer a range of benefits to help provide holistic support for your work life, whatever your circumstances. As a QBE employee you will have access to and benefit from:

• 30 days holiday a yearwith theoptionto buy up to 2additionaldays.
• Flexible working-balancing work and life is important so our flexible working opportunities are open to all, this can include part-time, job share and compressed hours.
• Pension –you are automatically enrolled into the QBE pension plan, which entitles you to receive employer contributions of 10% of your basic salary.

To learn more about benefits of working with us, click Rewarding our people - QBE European Operations

Awards & Recognition

We value our employee’s experience with us and are proud to have been recognised for the following awards:

Insurance Post British Insurance Awards 2025:

• Winner: Commercial Lines Insurer of the Year, Winner: Reinsurer of the Year - QBE Re, Winner: ESG, Diversity, Equity and Inclusion Initiative of the Year, Winner: Insurance Personality of the Year - Chris Wallace, Executive Director UK insurance
• AXCO Global Insurance Awards 2024 Winner: Network Management of the Year
• Insurance Business UK 5-Star Cyber Awards 2024:QBE rated as a 5-Star Cyber Insurer

To learn more about our achievements, click here

Apply now and let’s make it happen!

If you’re looking for a career that combines your expertise and your empathy, click Apply today.

Your career. At the heart of it.

Skills:

Commercial Acumen, Critical Thinking, Delivery Management, Financial Products, Information Technology (IT) Projects, Information Technology Applications, Intentional collaboration, Managing performance, Process Improvements, Project Delivery, Project Management, Risk Management, Stakeholder Management, Team Management, Waterfall Model

Application Close Date: 07/02/2026 11:59 PM

How to Apply:

To submit your application, click "Apply" and follow the step by step process.

Equal Employment Opportunity:

QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.