IT Operations Technical Lead - Networks

Metro Bank; Greater London; Hybrid; GBP 80,000 - 100,000; Full time

Job summary

A UK-based banking institution is looking for a skilled network engineer to lead the technical development of their network infrastructure. Candidates should have experience with multiple networking vendors, strong troubleshooting skills, and the ability to manage security and operational tasks effectively. The role offers benefits such as a competitive salary, bonus, and opportunities for hybrid working. Join an organization focused on authentic connections and employee growth.

Benefits

Generous holiday allowance

Attractive pension scheme

Healthcare and life assurance

Colleague discounts

Training and internal promotion opportunities

Qualifications

• Experience with networking vendors across multiple technologies.
• Strong knowledge of Cloud, On-Prem, and Hybrid Infrastructure builds.
• Expert understanding of Networking across the OSI Model.

Responsibilities

• Lead development of the Banks Network Infrastructure.
• Manage regular security and patching cycles.
• Supervise deliverables from 3rd party suppliers.

Skills

Networking with Cisco

Networking with Juniper

Networking with Fortinet

Networking with Meraki

Networking with Palo Alto

VMWARE expertise

F5 expertise

Troubleshooting skills

Network Security

Cloud Infrastructure

Job description

Responsibilities

• Lead technical development of the Banks Network Infrastructure
• Lead significant and challenging pieces of work whilst minimising impact/downtime
• Manage, plan, and implement regular security and patching cycles
• Supervise deliverables from 3rd party suppliers, ensuring they meet our SLA's
• Be an escalation point for 3rd party engineers, support organization, and project resources
• Ensure the Network can support the Bank's growth
• Implement the best practices for security and operational management
• Review and challenge design documentation to improve efficiencies within the Bank
• Find innovative ways to automate and improve current processes
• Document procedures and ensure the current procedures are up to date
• Network Operations/Support/Implementation, preferably in a financial service environment

Experience & Qualifications

• Experience of multiple networking vendors and proven record of working on technology: Cisco, Juniper, Fortinet, Meraki, Palo Alto, VMWARE, F5 (please don't be put off if not worked on all!)
• Experience managing Third Party Providers and Delivery of Services
• In-Depth experience of Networking and Network Security across multiple vendors and technologies
• Experience and knowledge of Cloud, On Prem and Hybrid Infrastructure builds, Network Segmentation and Zoning
• Strong troubleshooting skills, especially around managing 3rd parties to achieve resolution of issues
• Expert understanding of Networking across the entire OSI Model. Ability to work from layer 1 to layer 7. Ideally experience of physical infrastructure regarding WAN circuit installations and building fit outs.
• Experience in Firewalling, Hardening, Patching, Vulnerability Management. Network Access Control and 802.1x
• Understand the risks associated with your job and what that means for you, Metro Bank and all our stakeholders

Benefits & Perks

• At Metro Bank, we believe the best banking experience starts with people who genuinely care. We're not just delivering banking services - we're building trust through authentic connections. Here, our people come first; our colleagues are part of a team that values individuality, collaboration, and long-standing relationships. We are also all about balance so most of our jobs offer the opportunity for hybrid working built around your role and home life, wherever possible.
• We will make sure that you are well-rewarded by providing you with a competitive salary, discretionary annual bonus, and a wide range of benefits, including generous holiday allowance, attractive pension scheme, healthcare, life assurance, and a number of colleague discounts!
• We will give you the training to ensure you succeed in your role and plenty of internal opportunities to progress your career (around 40% of our recruitment comes from internal promotions!