IT Network Design - South West

BT Group; Bristol; On-site; GBP 45,000 - 60,000; Full time

Job summary

A leading telecommunications company in the UK is seeking a Technical/Network Designer or Architect to design and deliver solutions for external customers. You will lead medium to large designs, promoting customer-centric solutions and collaborating with a global team. The ideal candidate should possess expert knowledge in design principles and various technologies. This role offers a competitive salary, a comprehensive benefits package, and a flexible working model.

Benefits

Competitive starting salary with a 10% on-target bonus

Pension plan with 5% employee contribution and 10% employer contribution

Generous annual leave of 25 days plus bank holidays

Inclusive family leave policies

Flexible benefits including private healthcare and retail discounts

World-class training and development opportunities

Discounted broadband, mobile, and TV packages

Qualifications

• Strong understanding of network, voice, or contact centre solutions.
• Experience in leading design projects and technical discussions.

Responsibilities

• Deliver medium to large designs and lead design projects.
• Guide others in improving design principles.
• Shape future direction by sharing design principles.

Skills

Expert knowledge of overall design

Cisco

Juniper

Fortinet

Palo Alto

Genesys

Avaya

Job description

Overview

Why this job matters As a Technical/Network Designer or Architect at BT, your primary role is to design and deliver solutions tailored to the needs of our external customers, specializing in network, voice, or contact centre solutions. Collaborating within a global team, you'll lead medium to large designs and may even take on the role of a design lead, influencing our future direction. Emphasising customer-centricity, you'll promote our offerings and ensure solutions align with customer needs. We encourage continuous growth, empowering you to suggest new opportunities, challenge processes, and drive technological advancements. As a valued team player, you'll foster open communication, share knowledge, and collaborate effectively to achieve outstanding results.

Responsibilities

• Responsible for delivering medium to large designs.
• May lead design projects, reviewing all components and delivering the overall design.
• Possess expert knowledge of overall design.
• Contribute to technical discussions, guiding others and improving design principles.
• Share design principles with senior levels, shaping future direction, potentially transitioning to a customer-facing role.

Key Skills

• Examples of technologies/products used in Design function, but not limited to:
• Cisco
• Juniper
• Fortinet
• Palo Alto
• Genesys
• Avaya

Why BT?

At BT, we entertain, educate, and empower millions of people every single day. As a brand built on connecting people—whether it’s friends, family, businesses, or communities—you’ll be part of a dynamic team with a clear purpose. Here, you’ll receive an attractive salary and a comprehensive benefits package. More than that, you’ll join an ambitious organization with a culture of togetherness, collaboration, and inclusivity, where your progress and development are genuinely valued.

Benefits

• A competitive starting salary embedded in a comprehensive total rewards package, including a 10% on-target bonus.
• Pension plan: Contribute 5%, and BT will contribute 10%.
• Generous annual leave: 25 days (plus bank holidays), increasing with service.
• Inclusive family leave policies: 18 weeks’ paid leave, and up to two weeks’ paid leave for carers, regardless of family structure.
• A wide range of flexible benefits, including cycle-to-work, private healthcare, season ticket loans, and retail discounts, including our BT shop.
• World-class training and development opportunities in an inclusive environment.
• Discounted broadband, mobile, and TV packages, including Discovery+ and TNT Sports.

Flexible Working

This role offers a 3 together, 2 wherever working model. This means you are required to be at your contractual location 3 days a week with 2 flexible days per week.