IT Infrastructure Manager

ACS Business Performance Ltd; Stafford; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading business performance company in the UK seeks an IT Infrastructure Manager to oversee core infrastructure operations across on-prem, cloud, and hybrid environments. The ideal candidate will have proven experience in managing IT infrastructure, leading a team, and ensuring system stability and security. Responsibilities include managing networks, servers, and contributing to IT strategy. Benefits include a company car and training opportunities.

Benefits

Company car

Pension from day one

Training and development opportunities

Employee wellbeing support

Company events

Free onsite parking

Complimentary refreshments

Qualifications

• Proven experience in infrastructure or operations management.
• Strong background in networking and Windows Server/Active Directory.
• Expertise in virtualisation technologies like VMware/Hyper-V/Nutanix.

Responsibilities

• Own and manage IT infrastructure across on-prem, cloud, and hybrid environments.
• Lead and develop a small infrastructure/operations engineering team.
• Oversee networking solutions including LAN/WAN/Wi-Fi/VPN/firewalls.
• Ensure system stability, security, and scalability.

Skills

Infrastructure management

Networking

Windows Server

Active Directory

Virtualisation (VMware/Hyper-V/Nutanix)

Microsoft 365

Cloud platforms (Azure/AWS)

Citrix technologies (CVAD, NetScaler)

Troubleshooting skills

Team leadership

Job description

This role is an IT Infrastructure Manager position based at the company's Head Office in Blythe Bridge. It sits within a small IT Department and is responsible for leading all core infrastructure operations across on-prem, cloud, and hybrid environments. The manager will oversee the design, maintenance, and continuous improvement of networks, servers, cloud services, and end-user technologies. A key part of the role is balancing hands‑on technical work with day‑to‑day operational oversight and longer‑term planning.

The position includes line management of a small infrastructure/operations team, so experience developing and supporting technical staff is important. The company is looking for someone who can ensure system stability, security, and scalability, while also acting as an escalation point for complex incidents.

The environment includes networking (LAN/WAN/Wi‑Fi/VPN/Firewalls), Windows Server, Active Directory, virtualisation (VMware/Hyper‑V/Nutanix), Microsoft 365, Azure/AWS exposure, and Citrix technologies (CVAD, NetScaler). Practical knowledge of Paxton Access Control and Ubiquiti CCTV is also relevant. Strong troubleshooting skills and the ability to clearly communicate technical concepts are essential.

Alongside daily operational ownership, this person will contribute to the IT strategy, standards, documentation, budgeting, disaster recovery planning, and vendor management. The role is Monday‑Friday with some travel to other UK sites.

Benefits include a company car, pension from day one, training and development opportunities, employee wellbeing support, company events, free onsite parking, and complimentary refreshments.

Key Responsibilities

• Own and manage company‑wide IT infrastructure (on‑prem, cloud, hybrid).
• Lead and develop a small infrastructure/operations engineering team.
• Oversee networks: LAN/WAN/Wi‑Fi/VPN/firewalls.
• Manage servers, virtualisation (VMware/Hyper‑V/Nutanix), and storage.
• Support Microsoft 365, Azure/AWS, SaaS platforms.
• Maintain security controls, patching, hardening, endpoint protection.
• Lead backup, disaster recovery, and continuity planning.
• Manage IT assets, licensing, vendors, contracts, SLAs.Act as escalation point for major incidents and problem resolution.
• Contribute to infrastructure roadmap, standards, and strategy.

Key Skills

• Proven experience in infrastructure or operations management.
• Strong networking and Windows Server/AD background.
• Virtualisation expertise (VMware/Hyper‑V/Nutanix).
• Microsoft 365 and cloud platform experience.
• Solid Citrix knowledge (CVAD, NetScaler).
• Strong troubleshooting, documentation, and communication skills.
• Ability to manage workloads, prioritise, and deliver to deadlines.
• Team leadership experience.