IT Business Engagement & Relationship Manager

DGH Recruitment; Birmingham; On-site; GBP 60,000; Full time

Job summary

A leading law firm in Birmingham is seeking an IT Business Engagement / IT Business Relationship Manager to act as the main liaison between IT and internal departments. The ideal candidate will have strong stakeholder engagement skills and proven experience in IT business partnering. Responsibilities include identifying technology needs, collaborating on the IT delivery roadmap, and supporting technology rollout. The position offers a competitive salary of £60,000 per annum and represents a fantastic opportunity for career advancement.

Responsibilities

• Act as the main liaison between IT and internal departments.
• Identify technology needs and improvement opportunities.
• Translate business requirements into deliverable IT initiatives.
• Collaborate with stakeholders to shape and prioritise IT delivery.
• Represent business teams within IT for service issues.
• Support technology rollout and adoption.

Skills

Strong stakeholder engagement and communication skills

Proven experience in IT business partnering, engagement, or technology consulting

Ability to bridge technical and non-technical conversations effectively

Experience identifying and delivering process or service improvements

Familiarity with IT governance frameworks and project management principles

Education

ITIL certification

Job description

Job Description

IT Business Engagement / IT Business Relationship Manager - United Kingdom - Permanent - £60,000 per annum

A fantastic opportunity has arisen for an IT Business Engagement / IT Business Relationship Manager to join a leading law firm on a permeant basis.

Key Responsibilities

• Act as the main liaison between IT and internal departments, building strong, trusted relationships
• Identify technology needs, pain points, and improvement opportunities across legal and support teams
• Translate business requirements into deliverable IT initiatives
• Collaborate with stakeholders to shape and prioritise the IT delivery roadmap
• Represent business teams within IT for service issues, enhancements and escalations
• Work closely with Change, Training and IT Delivery teams to support technology rollout and adoption
• Ensure clear, consistent communication between TKC and business teams
• Support procurement and vendor management alongside IT leadership

Key Experience & Skills

• Strong stakeholder engagement and communication skills
• Proven experience in IT business partnering, engagement, or technology consulting
• Ability to bridge technical and non-technical conversations effectively
• Experience identifying and delivering process or service improvements
• Familiarity with IT governance frameworks and project management principles
• ITIL certification and/or e...