IT Application Support Technician (967)

Wills Consultants Ltd; Milton Keynes; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading engineering firm in Milton Keynes is seeking an IT Application Support Technician. This role involves troubleshooting automated warehouse systems, ensuring system reliability, and requires strong SQL and Linux knowledge. Candidates must be willing to work on a shift basis, including nights and weekends. Competitive benefits include 25 vacation days, career progression opportunities, and a supportive work culture.

Benefits

25 days holiday + 8 bank holidays

Career development and progression opportunities

Cycle to Work Scheme

Company Pension

Qualifications

• Strong knowledge of SQL databases is essential.
• Linux experience is critical for this role.
• Ability to analyse technical data and solve problems independently.

Responsibilities

• Troubleshoot and resolve issues with automated warehouse systems.
• Monitor server availability and perform system updates.
• Produce system documentation and support reports.

Skills

SQL databases

Linux

Java

Analytical skills

Problem-solving

Communication skills

Education

BSc / HND / HNC in Computer Science or related discipline

Job description

Overview

IT Application Support Technician

Shift-Based | Site-Based | Days & Nights

We are thrilled to be recruiting for an IT Application Support Technician on behalf of a global leader in engineering and automation, based in Milton Keynes. If you're looking for a hands-on technical role that offers both challenge and career progression—this could be your next big move!

Why Join?

• 25 days holiday + 8 bank holidays
• Career development and progression opportunities
• Cycle to Work Scheme
• Company Pension
• Site-based support role – no two days the same!
• And much more…

About the Role

You will play a key role in supporting highly automated warehouse systems, working in a fast-paced environment where reliability is everything.

• Troubleshoot and resolve issues with Warehouse Management and Material Flow Systems
• Monitor server availability and perform system updates
• Design and run test scenarios to identify software faults
• Produce system documentation, user guides, and support reports
• Work closely with internal teams and end-users to ensure system stability and uptime

What You\'ll Need

• BSc / HND / HNC in Computer Science, IT Engineering, or related discipline
• Strong knowledge of SQL databases (Oracle, MySQL, SQL Server)
• Linux experience is essential
• Experience with Java or other object-oriented languages is advantageous
• Ability to analyse technical data, solve problems and work independently
• Excellent communication and documentation skills
• Willingness to work on a rotating shift pattern, including nights and weekends
• Ability to work on-site and travel occasionally to other locations

About Us

Wills Consultants is an independent recruitment consultancy specialising in engineering, finance and office professionals. Wills Consultants has an extensive client base that ranges from the thriving SME sector through to national and international PLCs.