Invoicing Assistant

Cera Care Ltd; Colchester; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading HealthTech company is seeking an Invoicing Assistant to join their finance team in Colchester. The successful candidate will be responsible for producing invoices, reconciling data, and liaising with clients to ensure accuracy and timeliness. Candidates should have a strong background in finance, proficient Excel skills, and the ability to manage multiple reporting systems and deadlines. This full-time permanent role promises a dynamic work environment focused on delivering high-quality service and support.

Qualifications

• Recent experience in a similar finance role is required.
• Minimum 5 years' experience within a finance team.
• Experience with billing and time-management systems is advantageous.

Responsibilities

• Produce invoices for the client portfolio and ensure timely issuance.
• Complete Local Authority Service Returns using data and reporting tools.
• Analyze data to ensure correct revenue recognition for contracts.
• Liaise with Local Authority and finance teams to resolve queries.
• Deliver weekly reports on unbilled contracts.

Skills

Excel proficiency

Analytical skills

Attention to detail

Communication skills

Time management

Education

A Levels including Maths or Business Studies

GCSEs in English and Maths Grade 4+ or Degree or AAT Level 2+

Tools

Finance systems

Job description

Position: Invoicing Assistant

Reporting to: Invoicing Team Leader

Location: Colchester

Contract: Full Time Permanent

About Cera

Cera is the UK's largest HealthTech company and one of Europe's fastest‑growing businesses – harnessing preventative technology and AI to take care out of Britain's hospitals and into patients' homes. Our 10,000 carers and nurses deliver around 2.5 million patient home visits a month – a volume greater than all A&E attendances across England.

Cera is now Europe's largest HealthTech company and one of its fastest‑growing businesses, with circa $500 million in annualised revenues and 150‑fold growth in impact over the past five years. Cera has also gathered the largest home‑healthcare dataset in Europe, powering the development of cutting‑edge AI products that have reduced hospitalisations by up to 70%, saving the UK Government and NHS more than £1 billion to date.

The UK's Number 1 ranked HealthTech company, Cera's pioneering approach has been recognised by numerous industry awards including a Newsweek AI Impact Award, the UKTech Awards' Tech for Good Prize, Health Tech Digital's Best Use of Artificial Intelligence, the Deloitte Fast 50 and EY's prestigious UK Entrepreneur of the Year Award 2024. Cera was recently recognised by TIME Magazine as one of the World's Top HealthTech Companies, and has been recognised as the Number 1 Healthcare AI Company for 2025.

About the role

The Finance Assistant, reporting to the Invoicing Team Leader, will work as part of a capable and experienced billing team responsible for the income for the Care division in England, Wales and Scotland. A mix of skills and approaches will be required in the role, recognising the differing nature of contracts that we deal with.

The team is responsible for producing invoices for all Client Contracts for approximately £300 million per year.

Invoicing team activities are varied and complicated by the bespoke nature of both the process, systems and the content of invoices required by different local authority and NHS bodies due to varying contractual terms and conditions.

Much of the day‑to‑day work requires the use of Excel, and the successful applicant must be fully conversant with the product and able to comfortably work with analysing data and have excellent reconciliation skills.

They will take responsibility for a portfolio of clients that will include Local Authority, NHS and Private Client accounts and be comfortable with high volumes of transactional processing.

The team has an ongoing task of integrating acquisitions within the business and this role will work as a support to that task, using their broad experience of finance to support the project and ensure agreed deadlines are met.

The team is charged with providing a professional, responsive and efficient service to the division's internal and external customers.

Responsibilities

• Produce invoices for an allocated portfolio of clients and ensure that they are raised and issued on time and in the correct prescribed format. This will include working across multiple systems to derive the necessary output.


• Produce and complete Local Authority Service Returns using the reporting tool and re‑working and reconciling visit data in Excel.


• Using analytical skill to analyse the data, agree the chargeable value and query all variances to ensure the correct revenue is recognised for the contract.


• Maintain and record clear working papers to provide a full audit trail supporting all data validation undertaken.


• Liaise directly with Local Authority commissioning and finance teams and our local offices, to proactively resolve queries to allow invoices to be issued without delay.


• Process all transaction data to the finance system.


• Produce weekly reports for your manager on unbilled contracts within your own portfolio.


• Promptly escaleate all issues to your line manager and operations as they arise and monitor all issues to ensure that they are resolved quickly and efficiently.


• Achieve KPIs aimed at minimising unbilled work, and at ensuring the timely and accurate issue of invoices and credit notes, and resolution of queries.

Qualifications

• A Levels, preferably to include Maths or Business Studies.


• GCSEs including English and Maths Grade 4+ or Degree or AAT Level 2+ experience.


• Recent experience in a similar role.


• Experience of using finance systems – essential.


• At least 5 yrs + experience working within a finance team.


• Experience using a time‑management and billing system – useful.

Skills and Knowledge

• Microsoft Excel proficiency to intermediate level.


• Ability to build effective relationships with colleagues and clients.


• Conscientious with high level of attention to detail.


• Highly numerate.


• Ability to work autonomously for routine tasks.


• Excellent communication skills.


• Ability to manage own time effectively to meet deadlines.


• Ability to demonstrate a creative approach to problem solving.

General Company Responsibilities

• Equality, Diversity and Inclusion (EDI): Employees are expected to promote and uphold the organisation's commitment to equality, diversity, and inclusion by fostering a respectful and inclusive working environment.


• Health and Safety: Employees must ensure compliance with health and safety regulations and organisational policies, and take responsibility for their personal safety and the safety of others.


• Training and Development: Employees must engage in all relevant company mandatory training, workshops, and learning opportunities.


• Policies and Procedures: Employees must adhere to all organisational policies and procedures.