Investment Management Administrator

Jenson Fisher Consulting Ltd; City Of London; On-site; GBP 30,000 - 40,000; Full time

Job summary

A global wealth management firm is seeking Investment Management Administrators to provide exceptional client service and support client onboarding. Candidates should have at least 1 year of experience in a similar role, with a focus on KYC requirements and CRM management. Proficiency in Excel and PowerPoint is essential. This position is based in London and fosters a supportive work environment.

Qualifications

• Minimum of 1 year working in a support role within Investment or Wealth Management.
• Some progress towards relevant exams will be advantageous.

Responsibilities

• Support clients during the onboarding process and document preparation.
• Communicate with external service providers.
• Process client requests and manage account setups.
• Maintain and update CRM client data.
• Assist in completed annual suitability reviews.

Skills

Client onboarding support

KYC compliance

Client communication

Document preparation

CRM management

Tools

Excel

PowerPoint

Job description

My client are a Global Wealth & Asset Management business with over £20bn AUM and around 300 employees that specialise in providing solutions to HNW & UHNW individuals, families, institutions and charities.

They are now looking for a number of Investment Management Administrators to join their team as their period of growth continues. You will be expected to provide excellent client service to a dedicated selection of private clients and assist with onboarding for new clients too.

Responsibilities

Client Onboarding

• Supporting clients and intermediaries throughout the onboarding lifecycle, including but not limited to:
  • Preparing account opening documentation
  • Assisting clients with documentation completion
  • Advising clients on Source of Wealth and KYC requirements
  • Monitoring progress of account opening and providing regular updates to both clients and client owners
• Communicating with external service providers including but not limited to; third party custodians, pension providers and incumbent custodians
• Assisting in the co-ordination of new assets being transferred into client accounts
• Co-ordination of credit documentation and requirements for mortgage and lending when required
• Completion of simple tax forms when required
• Ensuring that client account opening packs are compliant and up to date when required

Client Administration & Servicing

• Processing client requests, including but not limited to:
  • Withdrawals
  • New account set ups
  • ISA subscriptions
  • Transfers of assets
  • Account closures
• Answering ad-hoc queries from clients and their external advisers
• Producing reporting documents for client mtgs using Excel and PowerPoint where required
• Responsible for setup of quarterly valuation letter mailout where required
• Initiating and following to completion various processes
• Requesting documentary evidence and processing changes to client circumstances
• Recording new client assets in centralised pipeline tool
• Maintaining CRM client data as required
• Ensure all key documents on the CRM are up to date and compliant; including but not limited to ATR, Fact Find and DMA
• Assist in the completion of annual suitability reviews

Experience

Minimum of 1 year working within a similar support style role within Investment Management or Wealth Management

Some progress towards exams will be advantageous